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Recent customer comments

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Good



based on 1979 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 7.5
  • Food/Dining 6.1

Lisa K.
Australia
April 08, 2016
Enjoyed the swimming pool
This is the first hotel I stayed at in Bali, although I did not really enjoy Kuta, it was in a good location to look around Kuta square etc. The hotel is only a $3 taxi ride from the airport if you know how to avoid the airport taxis and get a bluebird from departures upstairs when you arrive. Although I didn't book the breakfast online I paid the $5 for the buffet everyday, it was ok and good value as I didn't find any other good value, healthy restaurants in the area. Really enjoyed the garden pool area, for this I would stay again if I need to come back to Kuta.

Simon H.
Australia
April 04, 2016
Nice hotel with lovely gardens.
I thoroughly enjoyed my time at Bakung Sari. The room was very spacious and clean with a balcony overlooking the pool. The breakfast was great with plenty of choices. Meals from the restaurant were also very good. The staff were nice and incredibly helpful. Very good value hotel.

algie L.
New Zealand
April 01, 2016
Great value for money..
Admittedly it's not the ritz.. It doesn't claim to be.. It's a good value hotel with a gorgeous pool setting located perfectly - for me..

Cherryl F.
Australia
March 31, 2016
Booked deluxe double , not deluxe to be seen
By picture and description we booked DELUXE DOUBLE, we were given TWIN beds not double.There was nothing deluxe about the room compared to other hotels of comparable price that we have stayed at in Kuta. There was only kettle no cups for making drink and no tea or coffee anyway. The bathroom was very dated and you could not have shower as shower head was on wall at waist height. After showering I walked around the room and soon the bottom of my feet were black again so I had to wash them and wear shoes in room. Staff at check in were very good and organised scooter very quickly for us at good price.

Stephen M.
Australia
March 17, 2016
Bathrooms need repairs
The staff were quite accommodating with my room requests, after sending a message via their online system and also phoning to repeat my request. The AC is quite good, although the dirty filters and loose mounting of the AC unit in room 120 took some effort to rectify, entirely on my part. The bathrooms are in need of a good clean to remove the scale and soap scum from the walls, mould from the grouting and corrosion from the taps and shower heads. The bathrooms are probably the weakest point in the rooms and not for the faint hearted The refrigerators are quite good. The TVs are old but functional Breakfast is quite good with eggs to order and enough Asian offerings to please most. The coffee is only just drinkable but the juice is quite acceptable. The pool area is nice. I would stay here again but don't feel I could suggest it to others, largely because of the bathrooms.

hudiaratama H.
Indonesia
March 15, 2016
thanks thanks thanks thanks thanks
thanks thanks thanks thanks thanks

Dwi D.
Australia
February 24, 2016
Below expectations.
free wifi, car park, location

HAN X.
China
February 03, 2016
good location,good value
swimming pool;breakfast;staff
very good,i just live here for transfer

algie L.
New Zealand
February 01, 2016
Great value for money..
I come back time and time again.. Friendly staff, lovely pool setting and location suits me down to the ground..

Colin C.
Australia
January 15, 2016
hotel room. cleanliness very bad.
people, pool - needs updating, gardens - very neat.
ripped towels. bathroom - has the shower screen ever been cleaned. beds uncomfortable. furniture cheap & nasty. would rather pay more & bring the standard to 2016