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Agoda Verified Reviews

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Good



based on 1975 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 7.5
  • Food/Dining 6.1

Cherryl F.
Australia
March 31, 2016
Booked deluxe double , not deluxe to be seen
By picture and description we booked DELUXE DOUBLE, we were given TWIN beds not double.There was nothing deluxe about the room compared to other hotels of comparable price that we have stayed at in Kuta. There was only kettle no cups for making drink and no tea or coffee anyway. The bathroom was very dated and you could not have shower as shower head was on wall at waist height. After showering I walked around the room and soon the bottom of my feet were black again so I had to wash them and wear shoes in room. Staff at check in were very good and organised scooter very quickly for us at good price.

Stephen M.
Australia
March 17, 2016
Bathrooms need repairs
The staff were quite accommodating with my room requests, after sending a message via their online system and also phoning to repeat my request. The AC is quite good, although the dirty filters and loose mounting of the AC unit in room 120 took some effort to rectify, entirely on my part. The bathrooms are in need of a good clean to remove the scale and soap scum from the walls, mould from the grouting and corrosion from the taps and shower heads. The bathrooms are probably the weakest point in the rooms and not for the faint hearted The refrigerators are quite good. The TVs are old but functional Breakfast is quite good with eggs to order and enough Asian offerings to please most. The coffee is only just drinkable but the juice is quite acceptable. The pool area is nice. I would stay here again but don't feel I could suggest it to others, largely because of the bathrooms.

hudiaratama H.
Indonesia
March 15, 2016
thanks thanks thanks thanks thanks
thanks thanks thanks thanks thanks

Dwi D.
Australia
February 24, 2016
Below expectations.
free wifi, car park, location

HAN X.
China
February 03, 2016
good location,good value
swimming pool;breakfast;staff
very good,i just live here for transfer

algie L.
New Zealand
February 01, 2016
Great value for money..
I come back time and time again.. Friendly staff, lovely pool setting and location suits me down to the ground..

Colin C.
Australia
January 15, 2016
hotel room. cleanliness very bad.
people, pool - needs updating, gardens - very neat.
ripped towels. bathroom - has the shower screen ever been cleaned. beds uncomfortable. furniture cheap & nasty. would rather pay more & bring the standard to 2016

Darren B.
Australia
January 03, 2016
BUDGET ACCOMMODATION
Cheap. Clean. Location.
First impressions give you no illusions that this is a budget hotel. In saying that after a few days you realise this is great value for money. Very clean rooms,friendly and accommodating staff. Great local food across the street, shopping just outside. Rear access to Legion Street, 10 min walk to beach. 15 min walk to Waterbom Park. Breakfasts were awesome. Ate several other meals there and all were good at a reasonable price. Pool needs some repairs to tiles but was a great place to relax. Comfortable poolside furniture. If you're on a budget and want somewhere clean to stay close to everywhere, this is it!

CHEREE H.
Australia
January 02, 2016
mrs
budget accommodation, awesome pool, buffet breakfast
Im very happy with our stay. Staff very friendly. Breakfast great every morning. Rooms very comfortable. Great budget accommodation

Mohammad M.
Brunei Darussalam
December 31, 2015
Great location
location and view
Great hotel design, but need the room needs better maintenance