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Recent customer comments

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Very good



based on 656 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

Darren H.
Australia
May 04, 2016
Darren
All Good, Great Food Reasonable Prices, Fantastic Location Great Pools. Need to fix Pool Lights

Chris W.
United Kingdom
April 27, 2016
Very enjoyable
Really liked the hotel room was good breakfast very good gardens and overall setting by the beach was beautiful;( The only negatives were wifi in rooms is not free very dissapointing first time i have encountered this. We arrived for check in at 4 pm but room was still ready. Pool towels had to be collected from reception which is about 100 metres from the pool, very strange idea. Overall the hotel was really good enjoyed our stay and would definetely use it again.

Danielle T.
Australia
April 27, 2016
Amazing kid friendly
Family and young children cheapest food at the boardwalk hotel behind the pool with beach overlook, clean friendly 10

JESSICA V.
Australia
April 26, 2016
Definitely not 4 star hotel
Whilst the location is fabulous the hotel amenities were basic at best. Breakfast is below average

JESSICA V.
Australia
April 26, 2016
AMAZING
Beautiful facilities in a beautiful location! Hands down best buffet breakfast! Cannot wait to come back! The only improvement would be towards the attentiveness of the staff

Christopher O.
Cambodia
April 23, 2016
Bali Bliss
First trip to Bali - loved the island and this hotel! Tropical Gardens are stunning and viewable throughout the hotel. Pools are wonderful. Beach is a short walk from the garden. We witnessed a lot of beautiful nature - even saw a sea turtle up close at night laying eggs in the sand on the beach! Great for couples and families. Highlight of the trip was our driver Wayan Dodi (mobile: 085 338 881 177) who took us all over the island to the most beautiful and interesting places - for a very low price of $45 each day. If you're coming to Bali - for the price - you can't do better than the Bali Garden Beach Resort and Wayan Dodi as a guide!

Susan D.
Australia
April 23, 2016
Good position
Didnt get the room I purchased and was told it didnt exist...interesting. you had to pay for pool towels. A lot of drunks in the pool with beer bottles. Not safe for children. There was not supervision around the pool area. The airport shuttle doesnt exist. Our room wasnt serviced until nearly 3pm. The staff had a very 'dont care' attitude. WiFi was only for 30mins in your room which didnt work anyway. You had to sit in lobby to get WiFi.

Alkamzar M.
Philippines
April 17, 2016
Good location
Hotel is strategically located in Kuta with a lot of nearby shopping centers around. The downside with this hotel is that you need to pay additional amount after the 30 minutes free internet access if you want to connect from your room. Otherwise, you need go to public places in the hotel like the lobby or cafe to access the internet for free.

Christopher C.
Australia
April 14, 2016
Superb
Superb, minor niggles only, particularly too many obese Australian women at the pools who do not have mirrors at home! Breakfast a bit here and there to get to things but as I say minor.Overall a great place for a relaxing holiday

Amy W.
United States
April 13, 2016
Disgusting hotel room
Bathroom was disgusting. Mold all over including the shower curtain, ceiling was falling apart. Sheets had dirty stains.