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Recent customer comments

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Very good



based on 643 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.8
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

8 Stephen M.
Australia
August 16, 2015
lovely holiday
cleanliness staff food
we had a lovely holiday, we ate at the boardwalk a few times we found the food and drink to be reasonably priced. the staff were very friendly. on the down side, the Wi-Fi is not very good even although we paid for it, (which was not much) we had lots of problems with it. The adult only pool is a lovely spot but people go there very early in the morning to put their towels on the beds and they do not appear until later in the day, thus we couldn't get a bed even although they were all lying empty.

8.3 Shane W.
Australia
August 12, 2015
Paying for location
This hotel is lovely but you are paying for the location. You can find the same accommodation with better internet and much friendlier staff for less than a third of the price.

6.7 Tan C.
Malaysia
August 11, 2015
Room Condition is like normal hotel but location i
Location & food

9.3 WILLIAM R.
Australia
August 10, 2015
VERY PLEASED
LOCATION, WONDERFUL STAFF and Great surroundings
We found it very relaxing. The staff were ever so friendly and helpful. Enjoyed the atmosphere, surroundings and dining. Definitely recommend Bali Garden and will stay again. A huge thankyou to the staff for making us feel so welcome and at home.

9 Juan V.
South Africa
August 04, 2015
Bali all the way
Location, staff and the Bayside Restaurant food.
It was fantastic! We enjoyed the entertainment and experience.

7.7 Beatrice J.
Indonesia
August 02, 2015
nice hotel
the location, the view, the staff
Have a very pleasant experience here with my family during our stay. They have a very good location and good view alongside the kuta beach which is really gorgeous and enjoyable.

5.7 BENNY P.
Indonesia
August 01, 2015
A bit rusty
Locationn is the best, with kuta buzzing restaurants in one side and the beach in the other side of the hotel
This is the typical old hotel. On arrival, we were greeted by oily floor, so we need to ask for pair of sandals to get around the room. The next day, the water was rusty red. The hotel then sent an an engineer to fix it. Breakfast is poor, there are only fried rice and noodle for the indonesian selection. The other choices are only the usual cereals, toast, egg station, and fruit. Overall this is worse than newer more modern hotels nearby which can cost even only half of this, which we stayed for the next two days.

8 SURAIDI S.
Singapore
July 27, 2015
Location is ideal
Cleanliness, Service and location!
The customer service is good. The room is tidy and clean but a bit small. The aircon was not working properly when we were there. However, its location is really good! There are a lot of eateries and entertainment spots around!

8 SURAIDI S.
Singapore
July 27, 2015
Location, location, location
Location, cleanliness and service
The customer service is good. The room is tidy and clean but a bit small. The aircon was not working properly when we were there. However, its location is really good! There are a lot of eateries and entertainment spots around!

6.7 Leanne R.
Australia
July 24, 2015
Bali Gardens
Location
Ok but not worth $160 a night.