arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 656 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

Lauren J.
June 17, 2016
Nice enough but not a cheap stay
We stayed at the resort with a group for a friend's wedding (held at the resort). Would I stay again? Probably not, many cheaper hotels available. The convenience of staying with the group dictated this stay. Pros: The resort, gardens and grounds were visually appealing. The free wifi in common areas was very handy. The buffet breakfast had plenty of options. Air con in room was more than sufficient. Many attached restaurants for a variety of dining options and hotel guests receive a discount- Warung Demar was our favourite! Cons: Our room on level2 was a bit dated, bathroom was showing its age (however another friend had an excellent room on level 4). The pools were so overchlorinated my skin tingled.

joanne J.
June 11, 2016
Great wedding
My daughter got marrid there so spent couple nights rooms were beautiful clean comfy beds overall fantastic

xinze H.
Hong Kong
June 07, 2016
Location was excellent go out and can see the sea;close to malls and restaurant but the facility is somehow old

Paul S.
May 21, 2016
Family holiday
Excellent location, staff very friendly, great buffet breakfast and restaurants. Would definitely stay at The Bali Garden Resort again and would highly recommend.

Joyce M.
May 20, 2016
Definitely worth it.
It was a wonderful experience. Close to mall, reataurants, bars and next to the beach. I didn't expect that I will be impressed by this hotel given its quiet cheap rate compared to its neighbouring hotels. The slightest comment that I was about to say was swept away by the overall great experience. The restaurant and the swim-up bar offers delightful choices of food and beverages that you can get at reasonable price. The staff were amazing, very courteous and accomodating. The room is clean and is well maintained. They have a great selection of breakfast too. Recommended and we will definitely stay there again. :)

Nalaka E.
Sri Lanka
May 19, 2016
Good location with Bad Management
The hotel is in a very convenience location in Kuta.bit old hotel which is losing its luxury sense. I stayed for 2 days with my 10-month-old baby.the room is large enough & the breakfast with delicious verities. But water is really dirty with mud & pop up from bathroom drain.Unfortunately, they drive me crazy when I complain several times until making a move to another.water was bit dirt there too with black spots.mosquito attraction is high due to the darkness inside & busy outside. My little one had many mosquito bites.i have never found that much Mosquitos in other hotel rooms in Bali. Not recommended to stay with babies due to mosquito & dirty water.

Rebekah J.
May 15, 2016
Overpriced and overrated
Forget about airport transfer to the hotel, failed to pick up either myself or hubby coming in at a later time. Staff not helpful or particularly welcoming compared to other hotels, food average and staff inattentive, the spa was also overpriced and have received better on the street at half the price. Best part was the location to discovery shops and central Kuta. Would not recommend or stay again. Disappointing considering high price paid.

Belinda W.
May 13, 2016
Great resort and the food was amazing too 😊

Richard W.
United States
May 08, 2016
Bali Kuta Beach
Great location in Bali. Next to the big mall and right on the beach in Kuta. 3 swimming pools in a garden setting and nice restaurant and bar. No wonder the Ozzie families love to stay here. I'll be back if just for the location. Mahalos..

Phillip L.
May 07, 2016
Our first Holiday
The staff at the hotel were extremely friendly. Rooms with bath tubs are a little tired but the view makes up for it. Cheap food and drinks within the hotel and the adult only pool is really relaxing.