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Excellent 8.6
Based on 285 reviews

Recent customer comments

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based on 285 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.2
  • Location 7.7
  • Room Comfort/Standard 9.2
  • Service 9.2
  • Value for Money 7.9
  • Food/Dining 8.2

Audrey A.
January 06, 2016
Worth trying
View, breakfast, room
The villa that we were staying was impeccable. The view was out of this world, the temperature just right, enormous bathroom and a good sized living room. However, the buggy service can take forever as they're always short in numbers. Remember never to leave your swimming pool door open especially in the morning, or you ll find yourself mugged by a horde of monkeys. They're harmless, but they ll steal you food. The dinner was a bit disappointing as there wasnt a lot of variety of food. The hotel itself is a bit far from the closest city, takes about 40 minutes to the nearest mall.

Dimitri P.
October 03, 2015
Great service. Perfect stay
Location, services, food
Our 4 days stay was great. Service is high level and all the staff member a kind and very helpful. Ju Ma Na restaurant is just one of the best restaurant we've visited in Bali. Food and view are exceptional.

Steven S.
September 25, 2015
As expensive as it is great
Design, layout and room size
On a pre-honeymoon and pre-wedding photography trip and stayed at the Banyan Tree. Prie is a little steep for the level of accomodations and service. Even though we stay at the $1200 villa, we were still charged to have our wedding photograph taken. Stay was special and pleasant considering the price we paid for and nothing out of the ordinary.

Anthony K.
September 12, 2015
Excellent service
Very private, secure and very good service
Great except that the each is no longer private.

Tiong C.
August 19, 2015
Relaxing Time
Great resort, relaxing time, good to recharge
Some lights and switches were not working well (maintenance)? Air conditioning in living rooms were not cold enough?

Yean L.
July 22, 2015
Wonderful Stay
Good service, nice sunset & privacy

Jesse V.
July 20, 2015
The unparalleled service x 3
INCREDIBLE. Will definitely come back!!!

Shurui Z.
June 27, 2015
Banyan Tree Experience
friendliness of staff, ambience and cleanliness of resort, beauty of the villa
Very good.. The staff were nice and approachable.. And the villa is very cosy and comfy. Loved the view, the ambience within banyan. The only downside is the beach was a little disappointing with constructions going on.. And the location of banyan is rather far away from other tourist facilities.

Emilio R.
May 20, 2015
Just too good to be true
View, friendly staff, food was great
We stayed there for 2 days at Banyan Tree and we had the best experience ever! The food are great especially at Ju Ma Na, the view are great, and above all the service is just great the staff are friendly and always greet us with smile. Thank you Banyan Tree! definitely a very good place to stay if you wanna enjoy a very chill and relaxing moment with someone you love or your beloved family

sidharth L.
May 07, 2015
A perfect honeymoon Destination
rooms, in house restaurants, swimming pool
The stay was very pleasant and the hotel staff was very cooperative. the service was fabulous, the restaurants were amazing, i would just say that if your at banyan tree you just don't feel like stepping out of the hotel.