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Recent customer comments

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All reviews (3584)

Business travelers (186)

Couples (1635)

Solo travelers (583)

Families with young children (406)

Families with older children (328)

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Very good
7.4
based on 3584 reviews
Hotel Condition/Cleanliness
7.6
Facilities
7.2
Location
6.7
Room Comfort/Standard
7.6
Staff Performance
7.7
Value for Money
7.7
Food/Dining
7.1

5.3 setiawan B.
Indonesia
November 12, 2012
Great Locations
they have starbucks cafe and nice living room
small parking area, no smoking room, very noisy from above like peope knocking at the roof, i can not sleep well ..

8.3 ssuhan K.
Malaysia
January 19, 2013
comfortable and nice rooms
rooms are clean and staff are friendly
the hotel staff are very friendly and helpful. we rented a car with a driver so not too concerned about closeness to the beach.

5.7 henry B.
Indonesia
October 11, 2012
great place and good price
all the service and the worthy rate
all the things about best western kuta resort is nice but only one that" we just only can have 1 access key to room so we cant left room with air con on cause of the 1 access card

6.7 KUMAR C.
India
October 13, 2012
good rooms but not good location
peace
my stay was proably good but there should be centrally ac fitted

9.7 CHLOE B.
Australia
October 17, 2012
Always a great experience!!!
Amazing staff, great pool, clean rooms
this is the third time i have stayed at the best western and once again it was as good as the first time we went. the staff are amazing, friendly, helpful and the security are lovely. the only downside would be the fridge in the room, it's not cold. luckily you have a circle k directly across the road to get some once cold water whenever you like. the beds are clean and unstained. great room service food and staff are always willing to help out with anything you need. we will be staying here again as it is our favourite hotel!!!! thanks best western

7.3 LYNO L.
Indonesia
October 09, 2012
Nice and relaxing
Food is excellent
Hotel is nice with friendly reception. Food was very good. The only problem I have is the room stinks food.

6.3 man S.
Malaysia
October 15, 2012
area is small but room is big & clean
location near to kuta easy going to airport
first day when you having the breakfast you will fill the breakfast is good and so many choose second day almost the same overall is value for money for this hotel

9 li Y.
China
October 12, 2012
Convenient transportation, complete facilities
the pool is comfortable, buffet breakfast, kuta center
the traffic is very convenient, from the airport ten minutes to taxi, breakfast was good, more variety, hotel facilities.

7.7 David P.
Australia
October 05, 2012
Great pool and beds
swimming Pool and comfortable beds
Location about 10 mins to Discovery mall. Pool great, swim up bar a bit expensive. Breakfast not a lot of choice for a Buffet. No view from room. Room large. Staff friendly. Opposite hotel is a very cheap laundry.

8 hartina A.
Indonesia
August 02, 2013
I am happy stay in this hotel
swimming pool, clean room,friendly staff
This hotel is perfect for a place to stay with family