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Very good

based on 1887 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 6.3
  • Location 8.2
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for Money 7.0
  • Food/Dining 6.9
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June 06, 2016
Old charm staying in past(passed) glory !
Only good thing about the hotel is its location. Needs a big time renovation, especially the woodwork needs to be changed completely. Staff is courteous but gives you impression that they are very near their retirement age ! Will be a single star hotel very soon if renovation is not taken up on urgent basis !

Simon L.
June 06, 2016
A nightmare. Almost cheated by this Hotel and others room are dirty. Need a serious HOUSEKEEPING
I booked Deluxe room on discounted price. They gave me a room at the highest floor level. The room was awful and dusty. The floor is dirty and oily. I saw a lizzard hanging around the tea cup basket, then i request to change the room. They brought me all the way to the ground floor room with all my luggage. I went into the room and check, everything was fine EXCEPT the bathroom was FLOODED with water and dirts everywhere. Then i just decided to stay at the original room since they CLAIMED there was NO OTHER room available at that time. So i went back and tried to take nice shower, all of the sudden the water cannot drain. The water is filling the bathtub slowly. Later i found out the drain was CHOKED!! my goodness???!! My head was boiling, so i called the operator and DEMAND to upgrade the room for FREE. Indeed they brought me to the 1 level lower and i check the room. Indeed the room is clean and as per advertised in Agoda hotel pictures. It's so much better compare to the other 2 rooms i checked. And then again, i saw the floor labeled Deluxe Room Floor. They suppose to give this room as per my booking on the spot then it would be heaven for me. Agoda should investigate thoroughly on this issue. I'm sure i'm not the only one who land in this situation.

glenn M.
June 05, 2016
Booked a delux room. On arrival we were greeted to an overpowering sewage stench which woft through the lobby and burnt my nostrils whilst waiting for the reception muppet to sort our rooms (useless). We were escorted us to our rooms where upon opening the door i was overpowered with the smell of mould and dampness. What a great room overlooking a bush and a ton of rubbish beneath. Cracked walls, paint peeling off, mouldy bathroom / shower sink etc. Now the bedding Yess looked nicely made but on inspecting the sheets yep they were filthy with stains as where the pillows and throws. After checking the third room it was apparent that this was the best you would be getting so deal with it you have paid for it. Furniture is all chipped and dusty, no knobs on drawers as they are all broken or missing. I will live out of my suitcase thanks. The SAFE wasn't securely held down so you could pick it up and walk away with it. Great! Unpack and cruise around the grounds -Yep overgrown bad electrical descions etc etc. The best thing about this hotel is the pool and location but even then the pool is over crowded with jap weddings one after the other whilst crawling over the top of you taking photos. This pool was also slimy green moss along the edge and steps. There are 2 other pools within the grounds and the small pool down the back was a nice cess pit of runoff from a construction site within the grounds which would be ongoing day and night with Angle grinders and other working machines. I wouldn't buy drinks from the 2nd main pool if you saw the state of the bar area i've never seen black lemonade before but i have now! This hotel needs to be bulldozed and redone as it's totally disgusting as is the surrounding car park to the single fin bar and warungs.

Ben G.
June 05, 2016
bpb Villas
got they money I paid I expected more from my room. No shower and no privacy between the bathroom and bedroom. literally a clear glass wall.the courtyard was a useless area.cheaper rooms were better equipped. The rate was rough, friends got the same room $400 cheaper. disappointed.

Milagros S.
United States
June 01, 2016
Mmmm the roomssss
Ok, I get that the hotel is old and the facilities are great. But rooms are very old and need some love. The landscape and facilities are good. The restaurant is modern, with great view to the ocean, clean and good breakfast. Also the restrooms in the restaurant. The pool is great and ohhhhh my God the viewwww! Is absolutely stunning!! I guess for the price you can't complain much. But it would be nice if they renew the rooms, even if they keep them simple. The room was clean, but ugly. It have water stains in the walls, the bed clothes even though they were clean, they were stain. Towels smelled clean. But if like me you just needed for the night, it's ok. Because the rest of the facilities , the service and the views are great.

Alexandra S.
May 31, 2016
Location impeccable, maintenance neglected
Ocean view villa had an incredible view, it was great to have a private pool as the main pool was often crowded surrounded by tourists from buses visiting. General maintenance of the facility has been neglected though everything was functioning.

Amanda C.
United States
May 31, 2016
Blue point is old, run down, and our room smelled terrible of mould. The only good thing about the hotel is the pool.

Ingrid D.
May 30, 2016
Very good hotel
We loved the hotel, the staff are attentive, they clean the rooms very well, and great location and views. the hotel is just in need of maintenance and cleaning (pool). we are in villas and apartments. the villas are no doubt better. unfortunately when we went to the jacuzzi villas did not work, they changed our room after 4 days, and did not work yet. We had this unforeseen.

nick W.
May 30, 2016
staff are con-artists

Arveen K.
May 29, 2016
Loved it all here. Will be back