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Recent customer comments

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Excellent



based on 301 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.9
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.4

7.7 Jacqui P.
South Africa
January 13, 2016
Beautiful Bali
Gardens, View, Peaceful

9.7 Johanna R.
Australia
January 12, 2016
5 star in ocean view villas
Location, quietness , views
Very relaxing and best spot in candidasa.

9 Elsa S.
Uruguay
January 07, 2016
Lovely resort with beautiful views
The pools, the gardens and spacious resort
Breakfast and lunch were free here. But the drinks were very high compared to any other of the 3 resorts we stayed in this trip. I supposed as they offer free breakfast and (one) lunch dish for free they overcharge for drinks and dinner. A bit too fancy for my liking, it felt too much like a resort which could have been anywhere in the world... I would prefer if it had a more local feel to it. So a bit too fancy and expensive for my liking, but this is just my thought. I'm sure some people prefer this. No activities for kids, it would be nice if it was a bit more lively. But we had a good time doing a tour, snorkeling and kayaking in the area

7 Ni S.
Indonesia
January 04, 2016
aside from the room, everything else was great
pool, beach, restaurant
don't stay at the garden room, it's outdated, full of mosquito due to the "garden". aside from it, everything was ok. the pool view, the beach and the staff was friendly.

7.3 Anna-Lena M.
Germany
November 18, 2015
Relaxing stay at the beach
Beach, spa, food
I really enjoyed my stay - the hotel is superb, the proximity to the beach great and the garden with infinity pool fab. Food and massages are expensive but worth the price. Best breakfast buffet I have experienced in total Southeast Asia!

9.3 John L.
United States
November 11, 2015
Great place and great value
Staff was great! Wonderful Indonesian cuisine! Excellent view!!
Great place to stay, although I wish they were a little closer to main part of town. Good thing is that most places have free shuttles and will pick up and drop off.

7.3 Neal G.
Australia
October 31, 2015
Beds very hard. Rooms need a makeover.
Location.
Good.

9.3 Emeline P.
Spain
October 18, 2015
simply wonderful!
The view is amazing. The smoothies and local dishes from restaurant as well..And GO to "Blue lagoon" from the beach of the hotel (15min) for snorkling..that is just magic! (Coral and tropical fish)
Great experience. The hotel is perfect and it's location as well.. Nice beach..and swimming pool. To go to blue lagoon there is always 1 guy on the beach proposing a traditional boat to go. The hotel also organize this type of tour

8.7 May C.
Malaysia
October 18, 2015
Beautiful beach and location, services lacking
beach, gardens, breakfast
We enjoyed the beach and the sea very much. The sea was very clear and there were so few people it felt like our own private beach. The garden was really pretty. The room was a bit small and dark but reasonably priced for what it was. There were a few hiccups during our stay - We took a free shuttle to Candi Dasa and were supposed to be picked up after 2 hours but the driver never showed. We ended up hiring another car back. To be fair, the hotel ended up paying for that trip and admitted they "forgot" to pick us. "Forgot"??! Also, our tai chi instructor (free tai chi in the mornings) didn't show up one morning and I had to get 3 different people to call before someone came 20 minutes later.

6.3 Machel B.
New Zealand
October 15, 2015
Average
Staff friendliness. Food. ??
Very average. Room disappointing. Though staff friendly. Pools were good. Given twin room when requested dble. Not changed when asked. Quite abit of rubbish on beach. Though saw it being collected and piled next door in empty area, sad reality I guess. Would not go back there.