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Recent customer comments

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Excellent



based on 306 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.6
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.4

joshua K.
Canada
January 18, 2016
Great beach, sweet service
ocean beach, fine pool very good buffet breakfast
The stay was pleasant, and made more so by the very fine staff. Their library only has several English volumes--reflecting the predominately non English speaking European clientele I suppose. It is good to have your own transportation, unless you want to simply hibernate here-which would not be too painful an alternative. a motorbike will save you big time from the typically expensive (I don't say overpriced) meals in the hotel restaurant...

joshua K.
Canada
January 17, 2016
Have Transport Will Stay
A very fine beach. Great buffet breakfast. splendid service
Excellent. Like any five star hotel food and drink prices are high, and while there are a few simple places just beyond the gates a motorbike or car is beneficial in getting to the full array of restaurants and shops in Candidasa

Jacqui P.
South Africa
January 13, 2016
Beautiful Bali
Gardens, View, Peaceful

Johanna R.
Australia
January 12, 2016
5 star in ocean view villas
Location, quietness , views
Very relaxing and best spot in candidasa.

Elsa S.
Uruguay
January 07, 2016
Lovely resort with beautiful views
The pools, the gardens and spacious resort
Breakfast and lunch were free here. But the drinks were very high compared to any other of the 3 resorts we stayed in this trip. I supposed as they offer free breakfast and (one) lunch dish for free they overcharge for drinks and dinner. A bit too fancy for my liking, it felt too much like a resort which could have been anywhere in the world... I would prefer if it had a more local feel to it. So a bit too fancy and expensive for my liking, but this is just my thought. I'm sure some people prefer this. No activities for kids, it would be nice if it was a bit more lively. But we had a good time doing a tour, snorkeling and kayaking in the area

Ni S.
Indonesia
January 04, 2016
aside from the room, everything else was great
pool, beach, restaurant
don't stay at the garden room, it's outdated, full of mosquito due to the "garden". aside from it, everything was ok. the pool view, the beach and the staff was friendly.

Anna-Lena M.
Germany
November 18, 2015
Relaxing stay at the beach
Beach, spa, food
I really enjoyed my stay - the hotel is superb, the proximity to the beach great and the garden with infinity pool fab. Food and massages are expensive but worth the price. Best breakfast buffet I have experienced in total Southeast Asia!

John L.
United States
November 11, 2015
Great place and great value
Staff was great! Wonderful Indonesian cuisine! Excellent view!!
Great place to stay, although I wish they were a little closer to main part of town. Good thing is that most places have free shuttles and will pick up and drop off.

Neal G.
Australia
October 31, 2015
Beds very hard. Rooms need a makeover.
Location.
Good.

Emeline P.
Spain
October 18, 2015
simply wonderful!
The view is amazing. The smoothies and local dishes from restaurant as well..And GO to "Blue lagoon" from the beach of the hotel (15min) for snorkling..that is just magic! (Coral and tropical fish)
Great experience. The hotel is perfect and it's location as well.. Nice beach..and swimming pool. To go to blue lagoon there is always 1 guy on the beach proposing a traditional boat to go. The hotel also organize this type of tour