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Very good 7.4
Based on 2286 reviews

Recent customer comments

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Very good



based on 2286 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 8.3
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.4
  • Food/Dining 6.4

Michelle D.
Philippines
January 02, 2014
Nice hotel,
centrally located, close to shopping , near the beach

Tracy T.
Singapore
January 02, 2014
Hotel Is Big but smelly
Near Beach, Shopping and friendly staff
Room was big but the toilet is super smelly and lots of flies inside the toilet... Hotel Lobby is feel more relax and clean but not in the room... U have to lock yr balcony door before sleep as the near door room can crawl over easily... Shopping is consider good but must be careful when returning back to hotel after 12 midnight as the back alley shop had close and very little road lamp is there to guide the way to hotel so i wouldn't recommend only gals to walk back to hotel at late night... Room consider quite for relax mood and during night time, the breeze wind and sea wave sound is very comfortable thought u can't see the sea... If u ask Hotel to book car for airport service, u must prepare the right amount as the driver will not return u back the change and end up I have pay extra money...

Nitesh M.
Malaysia
December 31, 2013
good trip
location location location
it was great except we had encountered bugs and a musty adour from the toilets and we ended up changing rooms twice

Purwanto D.
Indonesia
December 30, 2013
it's near from kuta beach and beach shopping mall
Good Location and friendly staf

Jiahao L.
Singapore
December 30, 2013
Average, cheap but not fantastic.
Location?
The room is not very clean, and there's no lifts at all, so it is not very child friendly even for those rooms at ground floor. You still need to walk down some steps for rooms at ground floor. Definitely need to have lifts to get access to higher floors and also a ramp/slope for access to ground floor rooms for improvement. Breakfast spread is quite limited. You need to walk through a dark street at night to get to hotel after night activities. Towels have some red blood stains, not washed cleanly. Bed frame is squeeky when you sit on it. Staff are generally ok except when arranging for hotel transfer to and from airport, which we need to pay 175000 RP per car.(maximum 4 pax per car). They are unable to charter bigger transport for 6-7 pax. Unable to arrange proper hotel transfer to airport on day of depature...and we had to chase and remind them that our flight timing is drawing near. I believe other hotels would provide complimentary hotel transfers with a much better service.

wilson Z.
Australia
December 29, 2013
friendly staff and good location
Good Service & Good Location &Good deal
Poor internet , other things is perfect , good location, and

Huwaina Z.
Singapore
December 28, 2013
Great.
1) Friendly staffs 2) Walking distance to the beach and shopping malls 3) Relaxing atmosphere

lim L.
Malaysia
December 19, 2013
the room too small and a lot of mosquitoes
location, near kuta beach

Siew M.
Singapore
December 19, 2013
Not worthy
The location which is near beach, Beachwalk Mall and Kuta Square
Room poor condition and require immediate maintenance, WiFi especially in room super weak connection. Same spread everyday for Breakfast. Not worthy to pay this much. Overall.

Nils N.
Australia
December 19, 2013
Dilapidated
Location and pool
Misrepresented by photos. Condition has plummeted since opening