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Recent customer comments

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All reviews (2276)

Business travelers (91)

Couples (1045)

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Very good
based on 2276 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8 kelvin K.
September 01, 2013
proximity to kuta beach
pool view, near beach n shopping
Check in was smooth. Rooms are facing pool n very near to shopping. The only setback is wifi tend to drop whn inside the room.

8.7 alexandre G.
United Kingdom
September 02, 2013
Close to all amenities
Clean, close to the beach, good staff

6.7 trenton B.
September 11, 2013
gd nightlife
beach , nightlife , shopping

6.7 Felix B.
August 28, 2013
Good Stay
nice location, clean room, good staff
great location, near shopping area, good service and value for money

8.7 KWONG L.
Hong Kong
March 09, 2014
good value for money, big room, nice swimming pool
Near the beach , walking to the beach and shopping centre just a one minute. good value for money and big room

8 Richard H.
New Zealand
August 27, 2013
A good place in Kuta
Good value for money, quiet place in a noisy area, good staff
This represented best value on the Agoda website and proved to be everything it said it would be.

7.7 Zoe H.
August 28, 2013
I like this hotel, but I was disappointed
Good location, lovely pool area, friendly staff
I have stayed at Dekuta 4 times now. And on the whole i do like this hotel. But I keep being so disappointed with the hotel wifi. It is very unreliable and drops out sometimes every few seconds, requiring you to log back in repeatedly, which becomes tiresome. I have hoped they would upgrade this. I stayed when the hotel first opened but it is starting to appear a little worn, especially in the bathrooms. Also, there was not really any hot water, just warm water for the shower. I was there during the restaurant being replaced. And to their credit, this did not interrupt the food and drink service and the lobby and dining area of the hotel remain very clean and tidy even with these major works being conducted on site. I think I may try another hotel in the future, because as a solo traveller, or anyone with loved ones at home, I very much want to have high speed internet that is reliable in my hotel room to stay in touch with those back home.

6 Nitesh M.
December 31, 2013
good trip
location location location
it was great except we had encountered bugs and a musty adour from the toilets and we ended up changing rooms twice

8.3 jessica A.
September 06, 2013
Location location location
Good services, there is nothing much to expect cause you really get what you paid. Location is close to the mall, beach, nightlife,and shopping..overall very strategic location. The room is big, comfortable and clean...

8.3 Rebecca A.
August 28, 2013
Comfortable, good location
Location, comfy bed, clean rooms
It was good, didn't stay for the 8 nights as I was over kuta and more comfortable in uluwatu