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Recent customer comments

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based on 1009 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.8
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 8.4

7.3 Yuana H.
August 14, 2014
Family trip with young children
Location, pool and view from the room
Its a nice hotel if you stay with kids because they have pool, play ground and activity club for kids. But the food was terrible and serve coffee in a mug not in a cup. The corridor in front of the door has minimum lighting and old interior, so it looked dark

2 Dong K.
South Korea
August 04, 2014
very bad experience
discovery mall
Very bad breakfast and hotel itself is not close to Kuta downtown... This was worst hotel where i have been stayed at Bali...

7.7 Suryadi H.
October 13, 2014
very good
clean, expensive, old fashion
im enjoying, tx

7.7 Claire S.
July 26, 2014
Good as always
Location, staff, pool
Easy check in and out. Fantastic pool, great staff.

3 Andrew M.
July 28, 2014
Bed bugs and broken toilet
1. Bed bugs 2. Toilet broken on arrival 3. aircon didn't work properly 4. WiFi hard to connect to and slow 5. No face washers 6. Bath towels not changed when room made up 7. Staff entered room unannounced at 6am one morning 8. Bed super firm and uncomfortable 9. Bed creaked extreamly loudly with the slightest movement 10. TV channels not tuned in properly 11. Flies on uncovered food at breakfast buffet 12. Hairdryer did not work Horrible stay at this hotel. Paid for 3 nights and asked to leave after the first night. Was advised by staff that they could not provide a refund as they had not received their money from Agoda. Got the bed bug bites on night 2 so booked out straight away. Again was advised that no refund could be made because the booking was through Agoda.

7.7 Rachel A.
July 20, 2014
Enjoyable and comfortable
Spacious Close to shops and attractions Quiet surroundings
Great. We enjoyed our stay as it was close to shops but still nice and quiet.

10 Don L.
August 11, 2014
Wonderful stay
Cleanliness, friendly staff
We are family of 3 on a holiday to Bali. Our stay at Discovery Kartika Plaza was excellent. The hotel is modern, clean. The pool is great, the staff is so helpful. We really enjoyed our stay here and will definitely recommend this hotel to anyone.

10 mandy W.
July 21, 2014
Fabulously clean, friendly environment
Food, service, location
Excellent would go back again and again

9 David E.
United States of America
July 30, 2014
Great Location in Kuta
Pool area. Buffet Breakfast. Location.
This is a great hotel if you are staying in Kuta. Close enough to the nightlife for a cheap taxi ride, but far enough from the noise and traffic. Great pool area and breakfast buffet. Close to malls, restaurants and bars.

9 Agustinus D.
June 15, 2015
5 star hotel
Location food and staff
The location is very suitable for buisness and vacation