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Recent customer comments

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Very good



based on 1437 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 8.0
  • Location 7.4
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.6
  • Food/Dining 7.1

9 Jean G.
Switzerland
September 02, 2012
Great place to stay
Situation in front of the beach
That's what my 4th stay in Bali, and the hotel, the premises is always the same. The staff always friendly

7.7 George C.
Australia
September 01, 2012
Always a Good place to stay.
Position/ Location.
Great place to base yourself. A little dated but we just needed a place to sleep. Easy acess to the Beach/ Shops & Restaurants. Third year for us staying. Roome are simple & clean. Staff are pleasant.

8.7 Raina R.
Australia
August 29, 2012
Food and service excellent
The atmosphere, friendly staff, free shuttle into Seminyak & Kuta, modern room, food in restaurant was to a high standard.
the hotel itself is over twenty years old but the surrounding grounds were absolutely beautiful with many fish ponds and areas to sit and relax. the staff were so very friendly and couldn't do enough to assist with your requests.the room was modern with a beautiful huge walk in shower. staying on the fourth floor with ocean views kept us fit. entertainment each evening was provided free and the room kept out any noise. it was nice to have a balcony to view the garden and sunsets. the food from the restaurant menu was excellent and more than served. very limited shopping in the area but a shuttle service was provided into seminyak and kuta so you can shop till you drop but you have to make your own way back to the hotel.

6.3 JOHN B.
Australia
August 29, 2012
great spot on beach a little away from where I tho
staff great speak english ok
very relaxing if any negatives probably to many steps good spot on beach near good resturants

7 Miwa S.
Japan
August 29, 2012
Seaside hotel
Enjoy breakfast with seaside view!
This hotel locates seaside. So, I could enjoy a sunbath and breakfast with the seaside view in the hotel. Bearekfat were good, especialy, pancake was popular. Staffs were friendly. This hotel is in the north of Kerobokan, but the hotel provides a free bus(no return way) to Seminyak and Kuta. If I have a chance to come back to Bali, I'd like to stay this hotel again and enjoy the seaside view.

9 Scott M.
Australia
August 28, 2012
Great hotel
Staff were awesome, great pool area
Loved getting away from the hustle and bustle of kuta. Just relaxing by the pool. Listening to the ocean. Only a short walk to potato head beach club. Not the hordes of harassing sales people right outside the hotel. Watched the staff looking after young children to give mum a break by the pool. Will definitely go back. We even got great room service first night in at 1am

4.3 YULIA H.
Indonesia
August 26, 2012
good location of the beach but old room
nice view from swimming pool to beach
I sugest agoda not selling deluxe garden view, the room was so very bad, smeel not good, a lot of dust, way to the room same as goverment hospital, better agoda juat sell the good room...service not good, there is no towel in second day, towel look very dirty, color was change from white to dark white. I just like the beach only, clean and quiet

5.3 Melani P.
Indonesia
August 25, 2012
Small Twin Bed
Hotel has private beach
We booked 4 rooms, but unfortunately we got all twin bed rooms, the bed size was 90x200 cm, it was too small for adult. Many mosquitoes in the room and arounds. We want to change double bed room, but they don't have. The hotel's environtment was so quite good, clean, and fresh. Breakfast is not many variant of food. Hope the hotel management can improve it...

5.3 Catherine S.
Australia
August 23, 2012
Not as expected
Grand Hotel foyer
Nice hotel but a bit far out, our room was also a disappointment as the garden view on the second floor overlooked the vacant land on an ajoining property that looked like a rubbish tip. There weren't enough sunbeds by the pool and they said we couldn't swim at the beach? We only stayed one night because we found it a bit too secluded - probably fine if your a honeymooning couple but for friend holidaying together it was too boring. We also had major problems with the safe in our room and had to waste an afternoon waiting for them to fix it. Great breakfast though!

10 Susan B.
Australia
August 22, 2012
Lovely hotel, quiet with excellent staff, service
On the beach, lovely rooms and grounds, smiling service and quietness.
Excellent Balinese style and service. Calm,serene beach location and all the charm that Balinese people have to offer. Rooms are excellent.