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Very good 7.2
Based on 271 reviews

Recent customer comments

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Very good



based on 271 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.0
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.7
  • Food/Dining 6.4

5.3 maria F.
Indonesia
November 23, 2015
nice and cozy
nice pool cozy place

8 Theresia S.
Indonesia
November 23, 2015
good place
staff,location,swimming pool
Nice

6 NAGARAJU S.
Malaysia
November 15, 2015
ensure air cond is ok. Had a bad time in 216.
Good pool. Nice buffet
Average.

9.3 John H.
Australia
November 03, 2015
Great service
Room service was amazing. Good food and the staff was really helpful.
Great stay. It's a quite place away from downtown. So that's a bonus. Comfortable bed. All around great place.

4.3 Nicole H.
Australia
November 02, 2015
Disappointed
Booked 7 night stay. Booked out after 1 night. Room ok but the rest of the hotel horribly dirty. 3 pools all green. Staff not friendly. Would never recommend this hotel!

9 Christophe O.
Australia
October 26, 2015
clean and peaceful
quiet, staff services, rooms
My stay at the Grand Kuta Hotel was perfect! great location! I had a nice, quiet and big studio with terrace. They even let me have another room the evening I left to take a shower and rest a bit before going to the airport. Thank you the service was amazing

9.3 Patcharawipa S.
Thailand
October 06, 2015
Clean and calm
Location, clean, Staff

7.3 Christopher W.
Australia
September 07, 2015
Great place
Great value. Nice hotel. Easy access.
Stay was good. The air cons don't work very effectively you need to run it all day or it takes a long time to cool the room. The bed was broken and the leg kept falling out which was annoying as cleaning staff fixed but didnt fix it properly so as soon as you used the bed the leg fell out again.

7.3 Kariwan S.
Malaysia
September 01, 2015
cool and relax plc
cheap comfort and convinient
Hmmm..nt too bad..i like d hotel s served halal foods..n foods is fantastic n delicious.. d hotel is quiet compare to other cheap hotel..if hv chance would go to grand kuta again:-)

5.7 Christian F.
United Kingdom
August 24, 2015
Great staff but hotel itself is not
The 3 swimming pools
We had a comfortable say but feel that the hotel rooms were in dire need of an upgrade and the website and online pictures painted an unjustified magnificence. Maybe 10 years ago this was a grand hotel but now it is run down. Our room had paint and plaster flaking from the walls, the air conditioning unit had been leaking for some time and the surrounding of it was stained and dirty with poor attempts at repairs making this thing look worse. The bathroom was stained with grime that either had not been cleaned off or would not clean off, the shower head was not fit for purpose as it sprayed water everywhere even passing the shower curtain which in itself was dirty and old. The balcony was never cleaned and stepping onto this to take in the view of the toilet roof instantly made your feet black which in turn made nice dirt foot prints through the room. The exterior of the Kuta hotel is like is drab and rusted railings are everywhere, the surrounding streets are basically the slum area with missing drain covers everywhere you walk that will end up in death at some point. The staff here were great and very helpful, we did not eat in restaurant so I have given this a marking of 5