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Recent customer comments

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Very good



based on 2355 reviews
  • Cleanliness 8.0
  • Facilities 8.1
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for money 7.6
  • Food/Dining 7.5

Nona P. from Philippines
Solo travelers
Stayed 3 nights in March 2015
Thank you for the Bday cake :)
1. the location 2. the spa 3. the cleanliness
The view is amazing! I can see the sea, the pool and the garden in my room. The staff is very friendly too. They even give me a surprise bday cake during my stay! It was really nice! And the spa is a must try! I'd try the sea by the see and its really really good!
Reviewed March 10, 2015

keyi Z. from China
Couples
Stayed one night in February 2015
good spa nice romm worth the money
spa swimming pool restaurant
Reviewed March 02, 2015

steven C. from Indonesia
Families with young children
Stayed one night in February 2015
will back here again
place. room. pool.
Reviewed March 02, 2015

Mohammed S. from Saudi Arabia
Couples
Stayed one night in February 2015
Hi
Excellent
Reviewed February 27, 2015

tia H. from United Kingdom
Couples
Stayed 3 nights in February 2015
Grand Mirage Resort & Thalasso Bali
Aircon, comfy bed and pillows
Very disappointed in the 'romantic' room we got... The bathroom was tatty and all the flowers were past their best! We booked due to airport transfers, laundry and motorised sports activities for each 3 nights you stay! These are not available to customers. A large hotel, poor quality food, pool area dated and poolside bar plagued with wasps. If they think they're 5 star perhaps they need to visit a 5 star hotel. Because I have and the Grand Mirage does not compare!! tax you could stay somewhere amazing... We stayed in better in Bali Very disappointed!
Reviewed February 21, 2015

DAVID K. from Indonesia
Families with young children
Stayed one night in January 2015
BEATUFULL BEACH, THE GREAT LOCATION, COZY HOTEL
BEATUFULL BEACH, THE GREAT LOCATION, COZY HOTEL
BEATUFULL BEACH, THE GREAT LOCATION, COZY HOTEL AND NICE ROOM
Reviewed February 20, 2015

DAVID K. from Indonesia
Families with young children
Stayed one night in January 2015
BEAUTIFULL BEACH , GREAT LOACATION ADN VERY COZY
BEAUTIFULL BEACH , GREAT LOACATION ADN VERY COZ
BEAUTIFULL BEACH , GREAT LOACATION ADN VERY COZY HOTEL, NICE ROOM
Reviewed February 20, 2015

bhavin G. from India
Couples
Stayed 2 nights in February 2015
Worth the experience and money...
1. housekeeping 2.Location. 3.staff .
Our stay started with a warm welcome n as they knew we were honeymoon couples, they upgraded our rooms.. They made it more special n memorable by making a beautiful cake n offering fruits to make our first day special in their hotel as a honeymoon couple. . Would only like to see more vegetarian option for food in their menu.. overall a super experience for us....
Reviewed February 17, 2015

dian S. from Indonesia
Couples
Stayed 3 nights in February 2015
Relax, quite, sea view
The location, the room and the staff
Very relaxing and comfort, near with ocean and lot of water ground around. The bath room also clean and love the spa
Reviewed February 17, 2015

Imade S. from United States
Couples
Stayed 2 nights in May 2014
better than nothing
the view, breakfast, and Loby
Room were little bit old, bathroom was dirty. But overall was okay.
Reviewed February 10, 2015