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Verified traveler reviews

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Very good



based on 2355 reviews
  • Cleanliness 8.0
  • Facilities 8.1
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for money 7.6
  • Food/Dining 7.5

Andreas R. from Germany
Couples
Stayed 5 nights in June 2014
Fantastic view and nice food
Beach, Food, Staff
Perfect
Reviewed June 18, 2014

Minghui F. from China
Business travelers
Stayed 2 nights in June 2014
good
beach,sun.sea
good
Reviewed June 17, 2014

Raja M. from Malaysia
Families with young children
Stayed 7 nights in June 2014
Memorable stay
Clean, attentive and Friendly staff
Great stay
Reviewed June 16, 2014

Trent S. from Australia
Couples
Stayed 4 nights in June 2014
Thoroughly enjoyable place to stay!
Location, staff, activities
Reviewed June 16, 2014

Donna W. from New Zealand
Couples
Stayed 7 nights in June 2014
Lovely relaxing stay and friendly staff.
Friendly helpful staff Setting on the beach and swimming pools Quiet Location and water sports
Excellent stay, very relaxing, helpful friendly staff, great water sports available
Reviewed June 15, 2014

Femia B. from Philippines
Business travelers
Stayed 3 nights in May 2014
Awesome!
staff, place and service
Memorable!
Reviewed June 14, 2014

Sisilia T. from Indonesia
Families with young children
Stayed 4 nights in June 2014
Just nice
Nice beach
Reviewed June 12, 2014

TAN T. from Malaysia
Families with older children
Stayed one night in June 2014
worth its price
clean , nice beach , nice pool
Reviewed June 11, 2014

Hamidah A. from Malaysia
Couples
Stayed one night in June 2014
Good hotel for short term holiday.
Day tours and seawalker services inside the hotel. Friendly staff. A lot of shops outside.
Overall the room is of a good size. We were upgraded to Romantic Ocean View room which im not too sure the difference with our booked Seaview Room. However since it was on the 2nd floor our view was not entirely great. It was blocked mostly with trees and we were only able to see bit of the sea. Balcony was sticky so ensure you wear their bedroom slippers when you go outside. Old wooden furnishing but since it was clean that probably that matters. As Muslims we had very little choice of food for breakfast (bread, salad, fruits,fish fingers and chips) but overall it was a good stay.
Reviewed June 11, 2014

Joan F. from Ireland
Families with older children
Stayed 12 nights in May 2014
Disappointing this was not a 5 star xperience
Outside faciulities, beach area and pool
This hotel was disapointing. Entrance & lobby area impressive but unfortunately standards slip after that. Bedrooms need updated and refurbished, old and tired furniture and decor, cleanliness could be much imporved and on site restaurants just not up to standard in paticular the Italian restaurant, the evening we dined there all 7 meals were unedible and to add insult to injury a coakroach jumped out of the menu. No apology or comment was forthcoming from staff and we paid for an overpriced inedible meal Front of house staff not particularly friendly and ere not knowledgable or forthcoming with any information on Bali. Dont expect to get any response from staff if you complain! Not good enough for a supposedly 5 star establishment. I will definitely not be making a return visit to this hotel.
Reviewed June 11, 2014