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Very good 7.8
Based on 2330 reviews

Agoda Verified Reviews

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Very good

based on 2330 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Staff Performance 8.0
  • Value for Money 7.6
  • Food/Dining 7.5

8.7 Fidri H.
March 10, 2014
Nice Hotel
Staff, Room, and Food
Great room, staff and food as well. But, unlucky we can't swim at the beach at this hotel.

7.7 Amal H.
March 06, 2014
On the beach, big rooms and good food.
Our stay was nice. The staff was accomodating to our needs. Enjoyed our time at the resort.

6 Chang S.
March 05, 2014

7.3 Caroline O.
New Zealand
March 05, 2014
Quiet pleasant hotel near the beach
staff were pleasant and helpful, buffet breakfast was beautiful, great location
We enjoyed our stay here, except the room that we stayed in had a very musty smell

7 Wai Y.
March 04, 2014
Beach and pool, enough facilities for young children,big
Great, but the wifi speed is rather slow and need to re register every time.

6.7 David O.
March 04, 2014
Lousy & Disappointed
Only the surrounding, Beach ,Sun & the Sea
Lousy, 1st they charge the Airport Transfer at USD40 (Not limousine) Whereas you can get a cab around USD8-9 at the Airport. 2nd I booked - Romantic Ocean View with breakfast. That suppose to have: Enjoy the Mirage beach actions and have your meals served on your own balcony. When i reached they upgraded me to the suite. Very big rooms but not meant for Romantic moments. I complain for Romantic rooms, they show me the room. Facing the Sea though, but comes with trees that block the view. Then I asked about having the meals in the balcony. They said, oh its extra charge? Whats the point of paying for Romantic Package and yet you paid for meals in the rooms? Every hotels c/w meals paid rooms services.

8 Alec Q.
Hong Kong
February 27, 2014
Good, Big, Wonderful
Pool, beach, restaurants
I stay at the Grand Mirage Resort & Thalasso Bali for 2 nights in a Deluxe Garden View room. Breakfast is included in my booking, so I get to enjoy the hotel breakfast to start my day everyday. Everything is good, big and wonderful in this hotel. I would recommend it to family vacations.

6 Miklos P.
February 26, 2014
Waste of money
Good buffet breakfast
Problems with reservation as usual on Agoda with Twin Bed request. Finally the problem got solved but the customer service is really not nice in this hotel, also the staff is very hostile compared to indonesian standard. The restaurant quality for all-inclusive might be good, but ridiculously overpriced, while the normal restaurant in the hotel is very expensive and low quality (I seriously think we got served expired food). As usual in indonesia, they cheat with USD-Rupiah billing and exchange rates also. Anyways, I never stay in this hotel again, because on Bali you have to go out to the street to find a nice restaurant. Those have very friendly and helpful staff, reasonable prices, and shockingly uncomparably better food, than this hotel. Also this hotel is huge and very crowded, in nighttime very loud from low quality bar music, which not something I expect from Nusa Dua. I found this experience more insulting than refreshing, although I stay in Indonesia for 2 years now. Just go to a resonable 3 star hotel, you will end up getting a happy holiday.

9.7 Lichun C.
February 23, 2014
Excellent! Feel like in paradise!
beautiful beach, frindly staff, nice swimming pool
Everything is so perfect, freindly staff, nice food. However, the staff's English have much room for improvement. The wifi is too slow, too.

9 Nurul A.
February 21, 2014
All inclusive resort with private beach
Private beach, pools, food