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Verified traveler reviews

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Very good

based on 2355 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.1
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 7.5

Ashim P.
United Arab Emirates
March 03, 2016
Grand Mirage Resort Bali
Excellent Resort .Keep up the good work.But it good time to renovate the hotel.

raj K.
February 29, 2016
One of the Best Beach Property in Bali
Rooms, Staff and Facilities

Stephanie H.
February 06, 2016
All inclusive, no need to leave the hotel
Great hotel with everything paid for if you like. Food is average and some restaurants need to work on the quality of food. Some food seems to be reheated in a microwave, room service food is the worst and take forever to come. Staff were wonderful and attentive. You need to watch the water sorts people though as they will shorten the time on the rides you have if you don't pay attention. Rooms are wonderful, spacious and comfy. Have been at this hotel again and will stay again.

Jody C.
February 01, 2016
Great for families with kids!
My daughter loved the pool and the Kids Club. The Kids Club Staff are attentative and very nice. Every morning & afternoon there are interesting activities to keep little ones entertained. My daughter loved showing off her Balinese arts & crafts to me when I picked her up at noon.

Gaurav G.
January 25, 2016
Very Bad
We had a very bad experience. Never going to book the same hotel again in my life.

Harminder B.
January 23, 2016
Not so friendly staff but a nice place to stay.
Beach view, nice breakfast and location.

chun H.
January 23, 2016
They more room for improvements
Staff, service, location
Air con not cold enough and tap water is salty.

Fabiola C.
United States
January 17, 2016
Some guests are all inclusive
Pool, bed, game room
The hotel has to option rates all-inclusive or normal rooms. We felt a huge difference in the service between both types of customers. The meals, drinks, watersports are very expensive (example usd 42 per person for a night show performed by the hotel staff, which was ridiculous!). This makes non-all inclusive guest feel excluded (also staff service acts different if you have the all inclusive bravelet). The hotel has a great pool, game room and rooms, but everything is quite old. I would recommend the hotel to change all the system to all-inclusive and avoid this differences.

Shawn D.
United States
January 12, 2016
Seaweed Beach & Factory Hotel
It is a hotel in Bali.
Terrible experience and completely unsatisfied. You can't swim in the ocean as there is seaweed forest starting 3' deep into the water (and boats and water sports further out). Very disappointed about the beach. Also, the rooms are tightly packed. I forgot to turn in a receipt to get a $200 room deposit before I left, and now that I am back home in America the hotel is ignoring my emails about getting me the refund even though I've emailed 3 of their emails over several days! Also, they lost one of my shirts when doing my laundry. It was the most disappointing hotel in Bali.

resti A.
January 05, 2016
Hotels with various activities for family
Hotel activity, beach, cleanliness
Overall good, staff weren't very friendly but attentive to request. Old hotel which needs renovation, plenty of hotel activity esp for families with children however the activity board needs to be updated as we waited 20mins in the sun waiting for Yoga instructor which never came. The reason was a complete made up, first they said the instructor was sick but then they said they changed the program already.