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Very good 7.8
Based on 2330 reviews

Recent customer comments

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Very good



based on 2330 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Staff Performance 8.0
  • Value for Money 7.6
  • Food/Dining 7.5

9 Chris D.
Canada
October 24, 2015
Nice hotel, a bit breezy on the beach
Food, Lots of Space, Nice Rooms
This is a very nice hotel, however we went for the time on the beach, and when we went (mid-July) the beach was very windy. There were few people on the beach because of it, but there's plenty of sun and the pool is pleasant. The breakfast was absoltely amazing, and it was really well done. We only had breakfast in our booking, but there are plenty of restaurants across the road from the hotel, with some pretty good food too (we recommend Bali Cardamon Restaurant).

4.7 Olivier G.
France
October 21, 2015
Will never be back
nice staff
terrible

7.7 Anak M.
Indonesia
October 20, 2015
Beach Front Hotel with private beach
Nice private beach, marine sport, spacious room

10 sahadev S.
India
October 18, 2015
Heaven at Bali
Ocean view room.
Best location.They made it best for us with surprise cake in our room. Amazing rooms.Free WIFI with nice speed.Private beach.Special indian food.Pool was awesome.friendly staff . value for money.Surely come back.

5.7 Alistair C.
Australia
October 17, 2015
5* prices but not a 5* resort
Staff friendliness; games for older kids; pool
Very expensive restaurants on site - just outside the resort are many, much cheaper (third of the price), very good restaurants. Simple things like drinks were extremely inflated prices - $9.50 for a beer - outside $3.50. Water sports were expensive as was the onsite spa as well - much cheaper out of the resort. Room was not thoroughly cleaned - floor was really dirty, under beds was never cleaned. Noise in room was terrible from bar area. Certainly not like any 5* hotel I have ever stayed in before, except for the staff who were excellent and really attentive. Buffet breakfast was really well organised and had a great deal of choice. Definitely would not stay again - there is nothing really around the resort either.

7.7 Mostafizur B.
Bangladesh
October 15, 2015
Vacation
Staffs, Location, room size
Nice But Breakfast Charge USD20/per person per day is very hihg

3.7 Penny B.
Australia
October 15, 2015
Overrated and overpriced
Staff and breakfast buffet were good
We only stayed one night while in transit but wish we had chosen elsewhere. Dinner options were limited, unappealing and expensive within the hotel and very limited options outside due to location. All linen was all stained and grey/old, including bed linen and all towels. Worst of all was my husband sustained a substantial case of bites along an isolated area of his forearm and abdomen after waking in the morning. The Guest Manager was fantastic but when housekeeping came to inspect the room they argued that there were "no animals" in the bed and that he must have had an allergic reaction to seafood the night before - he hadn't eaten any seafood!!! Generally dirty with less than acceptable housekeeping standards. Breakfast buffet was great though and staff generally lovely

6.7 Ada C.
Hong Kong
October 12, 2015
Ok
For family

9.3 Georgia H.
Singapore
October 11, 2015
Great beach resort
Beach, facilities and service
3 days

9.3 Jhan K.
Philippines
October 10, 2015
Memorable stay in Bali!
Staff, Pool, Room
My girlfriend and I went for a short holiday to celebrate our 6th yr anniversary. We chose to stay at this hotel because it was sea front and it was really awesome stay. they make an effort by giving us a complimentary cake. Room were so good. staff were so friendly and accomodating especially Edi from pool bar he always smile at us and happy to serve us, and the gentleman from Front office (I forgot his name) he gave us our lovely room romantic ocean view as we arrived early to hotel. Food and cocktail drinks was wonderful! Everything is perfect! Definitely recommend this hotel for those who likes privacy, relaxing and wonderful view. cheers!