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Very good 7.8
Based on 2339 reviews

Recent customer comments

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Very good



based on 2339 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 7.5

sahadev S.
India
October 18, 2015
Heaven at Bali
Ocean view room.
Best location.They made it best for us with surprise cake in our room. Amazing rooms.Free WIFI with nice speed.Private beach.Special indian food.Pool was awesome.friendly staff . value for money.Surely come back.

Alistair C.
Australia
October 17, 2015
5* prices but not a 5* resort
Staff friendliness; games for older kids; pool
Very expensive restaurants on site - just outside the resort are many, much cheaper (third of the price), very good restaurants. Simple things like drinks were extremely inflated prices - $9.50 for a beer - outside $3.50. Water sports were expensive as was the onsite spa as well - much cheaper out of the resort. Room was not thoroughly cleaned - floor was really dirty, under beds was never cleaned. Noise in room was terrible from bar area. Certainly not like any 5* hotel I have ever stayed in before, except for the staff who were excellent and really attentive. Buffet breakfast was really well organised and had a great deal of choice. Definitely would not stay again - there is nothing really around the resort either.

Mostafizur B.
Bangladesh
October 15, 2015
Vacation
Staffs, Location, room size
Nice But Breakfast Charge USD20/per person per day is very hihg

Penny B.
Australia
October 15, 2015
Overrated and overpriced
Staff and breakfast buffet were good
We only stayed one night while in transit but wish we had chosen elsewhere. Dinner options were limited, unappealing and expensive within the hotel and very limited options outside due to location. All linen was all stained and grey/old, including bed linen and all towels. Worst of all was my husband sustained a substantial case of bites along an isolated area of his forearm and abdomen after waking in the morning. The Guest Manager was fantastic but when housekeeping came to inspect the room they argued that there were "no animals" in the bed and that he must have had an allergic reaction to seafood the night before - he hadn't eaten any seafood!!! Generally dirty with less than acceptable housekeeping standards. Breakfast buffet was great though and staff generally lovely

Ada C.
Hong Kong
October 12, 2015
Ok
For family

Georgia H.
Singapore
October 11, 2015
Great beach resort
Beach, facilities and service
3 days

Jhan K.
Philippines
October 10, 2015
Memorable stay in Bali!
Staff, Pool, Room
My girlfriend and I went for a short holiday to celebrate our 6th yr anniversary. We chose to stay at this hotel because it was sea front and it was really awesome stay. they make an effort by giving us a complimentary cake. Room were so good. staff were so friendly and accomodating especially Edi from pool bar he always smile at us and happy to serve us, and the gentleman from Front office (I forgot his name) he gave us our lovely room romantic ocean view as we arrived early to hotel. Food and cocktail drinks was wonderful! Everything is perfect! Definitely recommend this hotel for those who likes privacy, relaxing and wonderful view. cheers!

Kedar M.
India
October 10, 2015
Amazing Stay at Bali
Pool, beach, location, Ocean view

Junhua L.
Australia
October 10, 2015
Nice Hotel
breakfast, service, clean room.
The facility and view good, nice breakfast, nice service and staff! However, the resort didnt change Thalasso Bali open time on the guideline since they changed. Also, the price in Thalasso Bali is higher than near by resort or hotel.

bao K.
China
October 03, 2015
Good
Sea, swim, location