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Very good 7.8
Based on 2331 reviews

Recent customer comments

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Very good

based on 2331 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 7.5

8 Ho K.
May 13, 2016
excellent good place to relax ,peace of mind facing the ocean and walking on the sand beach
but need to promote due too less hotel guest,

4.4 Byron A.
United States
May 06, 2016
Old & Needs Major Renovation
My wife and I was given a room that had molds all over. They moved us to 3 other rooms that they were considered upgrades but still the same issues for all rooms more molds. They finally gave us a newly renovated/painted room that did not smell or have any molds visible so we stayed. Staff was very patient and accommodating, unfortunately unless you get a newly renovated room, it will have molds and have that thick smelly air from molds. Food is ok, breakfast buffet is ok. There's a free shuttle to a nearby shopping area that has some decent restaurants and shops.

10 Fen L.
April 26, 2016
An impressive hotel to stay
It is worth staying for holidays. A nice location to cacth up with the sunrise.

April 26, 2016
Cannot wait to stay here again!!! Beyond amazing location and facilities! Best buffet breakfast

10 Nitasha V.
April 21, 2016
Perfect gateway!
Everything was just perfect.. From a - z! We loved it.

10 Margaret T.
April 17, 2016
Perfect location right on the beach front
Loved it, grand hotel, magnificent entry. Some staff at breakfast didn't seem happy at all. Breakfast choice plenty to choose from. Pool area great with plenty to do. Yoga in the morning, aqua aerobics, volletyball you name it they had it. Good games room also. Centrally located to outside spas and restaurants. Would go back. Room nice on the ground floor which opened up onto a lovely grassy area with fountain and pond. Comfortable bed, nice bathroom.

6 QI X.
United States
April 16, 2016
With parent
It's nice view. But too dirty. They even did not change bed sheets

8.4 Amrutayan P.
April 12, 2016
Beautiful beach and good value for money
Beautiful beach and good value for money compared to the other hotels on the tanjung benoa strip. The beach is not exactly conducive for swimming with a lot of seaweed and water sports activities. There are multiple great and affordable restaurants in very close proximity to this hotel. The swimming pool is absolutely great and is well maintained.

8.8 Arthur T.
March 31, 2016
Spacious, clean and very affordable suite room!
Although we have read some reviews which said that the rooms in this hotel were quite dated and not so clean, we found to our surprise that the suite we booked was very clean and new! It was extremely spacious, with 2 queen-sized beds which could actually sleep 4 persons! The price was also very affordable. For the cost of staying at a standard room at Conrad, which is just a few blocks away from Grand Mirage, we could get a suite at Grand Mirage. We were actually hotel-hopping to try out different hotels. The pool, however, was pretty small. There were plenty of activities round the clock, such as zumba class, pool volley ball, yoga class, canoeing, etc, many which were complimentary. Breakfast was just so-so. Meals were pretty expensive compared to eating out. The staff were generally quite helpful. We had the opportunity to be greeted by Sukma during check-in, and personally sent-off during check-out by Putri. They were very friendly and chatty. If you'd like to get around, taking Blue Bird, or local Bali cab, is cheaper compared to taking the hotel limo. If you didn't specifically ask for a cab, they would call their hotel limo for you.

6.8 Aribam R.
March 24, 2016
It was an OK experience.
Maybe too many guests at that point of time. The hotel seemed over crowded.