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Recent customer comments

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based on 409 reviews
  • Cleanliness 7.6
  • Facilities 3.0
  • Location 5.9
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for money 7.4
  • Food/Dining 5.9

Herdiyanti D. from Indonesia
Stayed 2 nights in December 2014
poor hotel maintenance
Reviewed December 06, 2014

Sue A. from New Zealand
Families with young children
Stayed 3 nights in October 2014
Worst experience
Would not recommend at all Could not trust the pool enough for a swim Staff constantly uncomfortably starring Hot and muggy and did not feel clean Nothing about the hotel is pleasant. We had to find somewhere new to stay as we couldn't be there another minute.
Reviewed November 02, 2014

Koushal P. from India
Solo travelers
Stayed 2 nights in January 2012
Reviewed October 13, 2014

Budi H. from Indonesia
Solo travelers
Stayed one night in September 2014
Over all, about this hotel is good but not perfect
Room, roof top pool, the staff.
Good. Over all so good. Just one thing, water of the swimming pool near the kitchen, is not clear.
Reviewed September 24, 2014

Kevin H. from Australia
Business travelers
Stayed one night in August 2014
Good hotel at Sanur
Nice, big, Comfort
Reviewed September 10, 2014

sutari A. from Indonesia
Business travelers
Stayed 4 nights in August 2014
Not as expected..
Location is good only if you have programs in-house, other is just standard not "best"
Stay at hotel only in the morning for breakfast (skip it at last day because food is not interesting), and sleeping. Make sure you have all your meals and grocery shopping when check in or you return to the hotel.. House keeping doesn't do their task well.
Reviewed September 04, 2014

I S. from Indonesia
Stayed one night in August 2014
Harrad - Horror
The building is old and i think the plants is never get water, room is smell.
Reviewed August 22, 2014

Ricardo C. from Malaysia
Families with young children
Stayed 2 nights in July 2014
good hotel, good facilities, friendly staffs
clean rooms, quiet, friendly staffs
i was happy, the hotel provided good facilities and staffs were friendly to assist our needs.
Reviewed August 11, 2014

Shu T. from Malaysia
Stayed 3 nights in July 2014
nice hotel, clean
quite, clean, nice
Reviewed August 04, 2014

Mark B. from Australia
Families with older children
Stayed one night in October 2013
quick stop over
vacinity, staff and room size
Good but breakfast was a let down
Reviewed July 28, 2014