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Very good 7.2
Based on 1006 reviews

Recent customer comments

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Very good



based on 1006 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 6.3
  • Location 8.0
  • Room Comfort/Standard 7.0
  • Service 7.2
  • Value for Money 7.2
  • Food/Dining 7.1

claudia H.
Germany
February 02, 2015
pick your room location very carefully!
room in the cottage area was lovely, avoid the main hotel tower. very well located by the beach and restaurants. some of the staff are very friendly
I have mixed feedback. Avoid getting a room in the main tower of the hotel. It is run down, and over run by rude, drunk, aggressive mainland Chinese. If you pick a room in the cottage area or garden area, its tranquil and lovely, great value for money.

Irwan T.
Indonesia
January 30, 2015
Nice Hotel in Sanur Beach
location, facility, and room
I have the right place to take a rest, the room is very comfortable and the service is good

Gillian H.
Australia
January 25, 2015
great location
The location and hotel gardens are wonderful. The staff are so friendly and warm.
We have been returning the IGBB for several years and love it. Although the hotel has had her day it is still a great place to stay. The management could do a few more things to keep up or maintain a good standard and we did see several changes. The pools are beautiful but again requires maintenance the ropes are covered in moss these need to be cleaned or replaced. Keep up the good work IGBB.

omaya S.
United States
January 25, 2015
Hotel needs upgrading
Location / restaurant by beach the best salmon dinner dish I have ever tasted !!! Also the mixed grill you have to try, cheff gets a 10 also excellent value for your money.
The rooms need upgrading, the carpet and air conditioning smell was like moldy smell. The view is excellent, also right on beach you cannot beat that. The resort is great but the rooms need need upgrading it is old.

Chai G.
Malaysia
January 23, 2015
grand stay in amazing hotel
good facilities..wifi connection..sea view
Happy and enjoy during my stay in this hotel...walking distance to many restaurant...

Katelyn K.
United States
January 23, 2015
Huge hotel on a nice beach
location on the beach, breakfast, nice pools
This hotel has great beach access and tons of pools to hang out. It is the biggest thing on the beach so you never get lost if you walk down the beach. There are tons of great restaurants in walking distance, and the buffet breakfast is great!

Cheryl K.
Australia
January 16, 2015
will go back to the Inna Grand
Location, grounds friendly staff
It was fantastic, very relaxing amongst the lovely grounds. Staff always willing to help

Grant M.
New Zealand
January 12, 2015
Beach Hotel
Location, price, pool
Was okay.

Jiraphas N.
Thailand
January 09, 2015
Good
Near beach n pool is big
Must use for car to go out off hotel

Katie J.
New Zealand
January 09, 2015
Could do better
Beach
Needs work