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Recent customer comments

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Very good



based on 1525 reviews
  • Cleanliness 7.4
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 7.4
  • Service 7.8
  • Value for money 7.3
  • Food/Dining 7.3

Mohammed A.
Australia
January 02, 2016
Awesome hotel
View, Location and quality of the room
I had the delux sea view room and it was just awesome. Huge bedroom with all brand new stuff inside. 180 degree views of the ocean, can't complain!

matic H.
Australia
December 30, 2015
Not value for money at all!
That staff where actually quite nice, thats about it
Having been to Bali pretty much at least once a year for the past 10 years i wasn't impressed with the Grand Inna Kuta. Maybe i set my expectations too high. The bathroom stunk, must have been the plumbing i figure. The shower head in the bath was broken, for a $100 + a night bali hotel you'd expect a decent bathroom, enough space just for one person really, just a bath tub not even a shower. The rest of the room had more space maybe they could have made the bathroom size to suit...And they charged service and tax on a already expensive massage. All in all i dont think i would stay there for that price again, The bed was comfy i guess

Pauline C.
Australia
December 29, 2015
Great location, the staff were very friendly
Great breakfast, great pools, good location

GAIL W.
Australia
December 25, 2015
Great value accommodation
Location - on the beach
Great hotel right on the beachfront in the heart of Kuta.

Kanokporn S.
Thailand
December 25, 2015
Tap water in room very salty
location ,food,staff
Shower Water in room is very dir5 y

Metta P.
Indonesia
December 24, 2015
Bad!
Location, view
Very bad..the water us salty, room is dirty

Muhammad E.
Indonesia
December 19, 2015
HI
locations, rooms and food
It was fun and amazing

Yook L.
Singapore
December 19, 2015
Fantastic location
Location, cleanliness, friendly staff
We were a large family group with elderly folks and teenagers, overall we had a very enjoyable time.

Heng L.
Singapore
December 17, 2015
Grand Inna Kuta review
Location was great, reservation staff was good and made all pre arrangements before our arrival. It has direct beach access.
We enjoyed our stay here. As we were a big group, I corresponded with reservation on our rooming requirements prior to arrival. This was properly arranged upon our arrival. Location was superb. It is just opposite hard rock and near food/ shopping. Hotel staff was very attentive and helpful. The only downside is the quality of shampoo/ body wash which seem diluted.

MOHD Y.
Malaysia
December 15, 2015
strategic
strategic,clean