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Exceptional 9.1
Based on 1452 reviews

Recent customer comments

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Exceptional



based on 1452 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.0
  • Location 9.5
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for Money 8.8
  • Food/Dining 8.5

Cheong L.
Malaysia
July 13, 2014
Great place to go.
Quiet, friendly staff and cleanliness

XIA W.
China
July 10, 2014
We love the stays here
Beautiful rooms and friendly staffs.
we love it and would like to recommend to all others. Great hotel and very nice staffs.

Jaclyn N.
United States
July 09, 2014
Amazing.
Beautiful hotel, helpful staff, and centrally located.
Perfect stay with delightful staff. We would come back!

Kuniko K.
Japan
July 07, 2014
High vale,for,cost quality. Fantastic property.
Prompt and precise staff services, well designed relaxing villa, and convenience to reach everywhere in Ubud
We were impressed by the helpful and friendly staff. The hotel activity programs looked expensive to us, but the staff were willing to arrange with less expensive external partners or even places that we searched by ourselves e.g. Cooking classes, a private taxi, massage, and trekking tour to Mount Batur. The hotel premises are actually large , we found the breautiful forest and river in the back yard only on the last day. The breakfast has wide enough variety, so that we did not get bored for our 6 day stay. I, as Japanese, personally loved the miso soup of the Japanese breakfast.

Phung H.
Vietnam
July 07, 2014
Nice resort, friendly staffs, good for relaxation
Great garden, near rice field, swimming pool
Pretty nice resort garden, close to local restaurant, walking distance to monkey forest, Ubud center. We have private swimming pool (shared with only 2-3 rooms)and staffs are pretty friendly and attentive.

Susan H.
Australia
July 02, 2014
Amazinh hotel & service
staff, design of room, location
Great

Kelvin W.
Singapore
June 30, 2014
Best Service Ever
Hotel Structure, Service of the Staff, Location
It was very pleasant and their service staff are very attentive and they have wonderful services. Some hotels only offer to send you to your desired location and you have to take a taxi back to your hotel, Kajane Mua offers you both way. You can call the hotel 24/7 and there will be someone to pick you up if required. Probably the only downside will be the mosquito in the room, however they have improved also by adding on to burn mosquito coils every night. I am not particular fussy about this issue because they compensate with their service in every other way. Great Stay!

Jean L.
United States
June 24, 2014
Great great stay! No complains.
Hospitality, room condition and location, great in room American breakfast
Perfect location and dining choices in the street, kids enjoy monkey forests a lot. Staff offered to give us ride to nearby restaurants/ show/ spa

Thai L.
Vietnam
June 24, 2014
Great service, superb room
Superb room, great service for honey moon
I came to Kajane at 10pm after a long flight. The staffs welcome me at the gate and take me to the lobby. After a quick checkin, a staff showed me the room with the air-conditioning already! What a preparation for welcoming, the bathtube is full of rose lips for honeymoon, another staff brought us cold towels and ginger tea. We can booked the breakfast from the room and the staffs will bring it to you in about 20 mins. The room is very facilitated with high speed internet, hot water, refrigerator and DVD player. You can come to the lobby and borrow DVDs for night entertaiment. When leaving we received a small gifts from Kajane also. Great hotels ever. Absolutely 10/10.

Yee P.
Malaysia
June 23, 2014
Very beautiful resort
Beautiful hotel, service good, location good
I was stay in pool villas is really beautiful villas ,clean ,quite ,good breakfast and location is near by monkey forest only 5min by walk. Nearby cafe wayan the food is good can try. Staff service is good and friendly......but a lot mosquito in a room and at night the pool side very dark maybe need put lights for pool garden ...than we can enjoy pool view at night