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Exceptional 9.1
Based on 1424 reviews

Recent customer comments

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Exceptional



based on 1424 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.0
  • Location 9.5
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for Money 8.8
  • Food/Dining 8.5

9.3 Chou S.
Taiwan
June 22, 2014
Nice foods, quite surrounding, friendly staffs
Friendly staffs, convenience location, excellent atmosphere.
We had a wonderful honeymoon trip in Kajane Villa,

9.3 Javin T.
Singapore
June 20, 2014
Excellent service, cozy hotel w great location
Great location to explore ubud. Staff noted that it was a honeymoon holiday and prepared a card + flower bath. In room breakfast, pick and drop service in ubud was prompt and staff were very polite.
Very comfortable stay, beautifully designed rooms and bathrooms. Loved the politeness and promptness of the staff to attend to our needs. For the drop and pick up service, our driver even offered to wait for us while we did a takeaway, before rushing back to the hotel in time for us to check out and catch our ferry. Will definitely recommend all to stay in Kajane Mua.

10 Ann M.
Australia
June 18, 2014
Amazing exceeded our expectations
Beji naba pool villa at rear of property quiet and peaceful
Great wonderful room and staff and restaurant good

10 Paolo A.
Italy
June 17, 2014
Superb
friendly staff amazing place and great swimming pool
Incredible experience , I would recommend this place to anyone looking for a relaxing experience in a fantastic natural environment with superb Balinese service and staff.

10 Vinod S.
Australia
June 17, 2014
excellent customer service, great place to stay
brilliantly trained staff, customer service was excellent, beautiful mansion villa and great location

9.3 Tiffany C.
Singapore
June 16, 2014
Perfect. Eith free pick up service within ubud.
Attention to detail. Great variety at breakfast. Staff were very friendly.
My second time there and will return again. They have specials arranged for repeat guests (fruit basket, welcome card, floral arrangement in bath, I also received a special souvenir when I checked out.) Drivers will pick you up from anywhere within ubud during your stay which was very convenient for us. Staff were also extremely good natured and friendly. Looking forward to another visit there!

9 Lim W.
Singapore
June 15, 2014
The most amazing stay we ever had
Friendly staff, great breakfast, rustic feel
The villa was awesome. We checked in only at around 6pm on our first day and we felt warmly welcomed. The staff who showed us around our villa was Dek Ana and he was very professional and friendly at the same time. He made sure we were comfortable and had no questions about the villa before he left. The breakfast selection was great too. We ordered the breakfast to our villa every morning and the restaurant was very prompt in responding to our order. The food was marvelous. The staff at Kajane Mua are all very friendly and every time we walked in or out of the villa, the staff will greet us with a smile. Whenever we need help, the staff is all ready to give us recommendations on where to go and even help us arrange for transportation. The staff is also very flexible in helping us find tour packages that cater to our individual needs. It was a very nice touch. On the day of check out, we even received a small gift from Kajane, which was a lovely surprise. We have been to a couple of resorts in other parts of Asia, and none of them fare as well as Kajane. It was indeed a great experience we had at Kajane and we would definitely recommend our friends and family to stay with Kajane when they travel to Bali in future!

9.3 TIK-YAN L.
Hong Kong
June 14, 2014
Perfect
Breakfast delivery to room Complimentary afternoon tea Comfy n modern design room
Feel great of this hotel, staff are nice, really enjoy the breakfast delivery which we can enjoy the food with the great environment at the balcony

10 Lyn W.
Australia
June 14, 2014
Love, love love!
Location, rooms and service
Couldn't be more pleased with my stay.

9.7 ROSALIND C.
Malaysia
June 10, 2014
Great comfort, free shuttles, excellent breakfast
Spacious room, free shuttles, great staff
I had a pleasant stay (3 nights) at Kajane Mua. Walking distance to many shops and restaurants but they also provide shuttle service which is fantastic. Wonderful and warm staff and not to forget awesome breakfast which you can enjoy in the comfort of your room.