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Exceptional 9.1
Based on 1438 reviews

Recent customer comments

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Exceptional



based on 1438 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 9.5
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for Money 8.8
  • Food/Dining 8.5

Kelvin W.
Singapore
June 30, 2014
Best Service Ever
Hotel Structure, Service of the Staff, Location
It was very pleasant and their service staff are very attentive and they have wonderful services. Some hotels only offer to send you to your desired location and you have to take a taxi back to your hotel, Kajane Mua offers you both way. You can call the hotel 24/7 and there will be someone to pick you up if required. Probably the only downside will be the mosquito in the room, however they have improved also by adding on to burn mosquito coils every night. I am not particular fussy about this issue because they compensate with their service in every other way. Great Stay!

Jean L.
United States
June 24, 2014
Great great stay! No complains.
Hospitality, room condition and location, great in room American breakfast
Perfect location and dining choices in the street, kids enjoy monkey forests a lot. Staff offered to give us ride to nearby restaurants/ show/ spa

Thai L.
Vietnam
June 24, 2014
Great service, superb room
Superb room, great service for honey moon
I came to Kajane at 10pm after a long flight. The staffs welcome me at the gate and take me to the lobby. After a quick checkin, a staff showed me the room with the air-conditioning already! What a preparation for welcoming, the bathtube is full of rose lips for honeymoon, another staff brought us cold towels and ginger tea. We can booked the breakfast from the room and the staffs will bring it to you in about 20 mins. The room is very facilitated with high speed internet, hot water, refrigerator and DVD player. You can come to the lobby and borrow DVDs for night entertaiment. When leaving we received a small gifts from Kajane also. Great hotels ever. Absolutely 10/10.

Yee P.
Malaysia
June 23, 2014
Very beautiful resort
Beautiful hotel, service good, location good
I was stay in pool villas is really beautiful villas ,clean ,quite ,good breakfast and location is near by monkey forest only 5min by walk. Nearby cafe wayan the food is good can try. Staff service is good and friendly......but a lot mosquito in a room and at night the pool side very dark maybe need put lights for pool garden ...than we can enjoy pool view at night

gregory C.
Australia
June 23, 2014
fantastic
staff position accommodation
loved loved loved Kajane Mua Villas highly recommend this hotel

Chou S.
Taiwan
June 22, 2014
Nice foods, quite surrounding, friendly staffs
Friendly staffs, convenience location, excellent atmosphere.
We had a wonderful honeymoon trip in Kajane Villa,

Javin T.
Singapore
June 20, 2014
Excellent service, cozy hotel w great location
Great location to explore ubud. Staff noted that it was a honeymoon holiday and prepared a card + flower bath. In room breakfast, pick and drop service in ubud was prompt and staff were very polite.
Very comfortable stay, beautifully designed rooms and bathrooms. Loved the politeness and promptness of the staff to attend to our needs. For the drop and pick up service, our driver even offered to wait for us while we did a takeaway, before rushing back to the hotel in time for us to check out and catch our ferry. Will definitely recommend all to stay in Kajane Mua.

Ann M.
Australia
June 18, 2014
Amazing exceeded our expectations
Beji naba pool villa at rear of property quiet and peaceful
Great wonderful room and staff and restaurant good

Paolo A.
Italy
June 17, 2014
Superb
friendly staff amazing place and great swimming pool
Incredible experience , I would recommend this place to anyone looking for a relaxing experience in a fantastic natural environment with superb Balinese service and staff.

Vinod S.
Australia
June 17, 2014
excellent customer service, great place to stay
brilliantly trained staff, customer service was excellent, beautiful mansion villa and great location