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Exceptional 9.1
Based on 1455 reviews

Recent customer comments

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Exceptional



based on 1455 reviews
  • Cleanliness 9.2
  • Facilities 9.0
  • Location 9.5
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for money 8.8
  • Food/Dining 8.5

TIK-YAN L.
Hong Kong
June 14, 2014
Perfect
Breakfast delivery to room Complimentary afternoon tea Comfy n modern design room
Feel great of this hotel, staff are nice, really enjoy the breakfast delivery which we can enjoy the food with the great environment at the balcony

Lyn W.
Australia
June 14, 2014
Love, love love!
Location, rooms and service
Couldn't be more pleased with my stay.

ROSALIND C.
Malaysia
June 10, 2014
Great comfort, free shuttles, excellent breakfast
Spacious room, free shuttles, great staff
I had a pleasant stay (3 nights) at Kajane Mua. Walking distance to many shops and restaurants but they also provide shuttle service which is fantastic. Wonderful and warm staff and not to forget awesome breakfast which you can enjoy in the comfort of your room.

Oana L.
Romania
June 09, 2014
beautiful hotel
beautiful, central location, good service
good service

siok A.
Singapore
June 09, 2014
Truly a gem
Good breakfast, clean room and fantastic view
Extremely satisfied. The villa are very similar to the photos posted on the website unlike many other hotels.

Karishma H.
United States
June 03, 2014
Oasis in the citycentre, if you get the right room
customer service, beautiful grounds, lovely bar/restaurant
Gorgeous hotel, superb customer service. Such nice touches -- like personalised gifts upon departure, afternoon tea, and drop off service to anywhere in the city centre. Beautiful natural grounds, particularly for those in the villas. We were in the mansion house, which are nice airy and sunny rooms, but you are just above the restaurant, with alot of construction noise. They were kind enough to move us to Don Gadung rooms, which had a private pool shared between 4 of the rooms -- but the rooms were tiny. Considering I paid the same price for a private villa in Seminyak and Jimbaran, I can't say it was the best value for money. But for a bit of luxury, its the place to be - no request is too big an ask, they seemed always happy to accommodate.

Nadirah N.
Malaysia
June 02, 2014
Superb service with high quality accomodations
Service, pool, location
My stay at KaJaNe Mua was awesome - from the moment we checked in, the service was by far a true representation of Indonesian hospitality. Everything was taken care of. We thoroughly enjoyed the car service that was available to get us around Ubud, at every moment someone would be available to help out with our every need or desire. The finishing touch of a farewell gift from the hotel was a lovely touch and great end to our stay at KaJaNe. I would definitely recommend this hotel to anyone staying in Ubud. Just lovely.

Yang M.
Taiwan
June 01, 2014
good staff,good staying, but very bad yoga class
nice private pool villa, great transportation service, wonderful environment
Everything is above standard, the staff the transportation to UBUD city, the pool the garden environment, everything is so wonderful however our mood ruined by a paid-yoga class. It was a 22++(21%tax)class for an hour, but the teacher is so un-professional, I still paid and took whole class but just recommend here, DO NOT take yoga class you will regard it. However cooking class is great, although a bit of expensive than outside class but worth to try.

Chan C.
Macau
May 30, 2014
Relax and comfortable
Food, environment and service

Caroline T.
Singapore
May 27, 2014
it was a wonderful experience
staff, beautiful gardens, assessibility
The staff at Kajane made the holiday superb. Everyone from the restaurant staff to the janitors were friendly and made us feel at home. Small little touches here and there really made the difference. For example they would light a mosquito incense at your room entrance during evenings so that your room would not be evaded by mosquitoes. Would definitely visit Kajane Mua again when we're in Bali next.