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Exceptional 9.2
Based on 590 reviews

Recent customer comments

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based on 590 reviews
  • Hotel Condition/Cleanliness 9.6
  • Facilities 9.5
  • Location 8.9
  • Room Comfort/Standard 9.5
  • Service 9.7
  • Value for Money 9.0
  • Food/Dining 8.6

Michael C.
June 11, 2016
Delightfull Stay
My stay was booked as a birthday present for myself and my partner. well it didn't disappoint. Everything was excellent ,the staff, room, food and the secluded location. still within walking distance to the centre if required. No reason to leave the hotel everything was provide, will definitely stay again.

Lewis B.
United Kingdom
June 07, 2016
Amazing staff and Location, perfect retreat in to the rainforest.

mary A.
United States
June 05, 2016
Great staff and pool !!!
Awesome experience

Calista L.
May 24, 2016
Friendly staff
Friendly staffs who always greet you. Make you feel like home.

Phuong P.
United States
May 23, 2016
Excellent Service
The staff were courteous, friendly and helpful! It was them who made our stay enjoyable!

Katarina H.
May 18, 2016
Excellent staff in a beautifully located hotel
Probably the best service we ever experienced, very baby-friendly staff and services. The hotel is located in the jungle despite its central position in Ubud. All perfect!

michael O.
May 16, 2016
Beautiful hotel with amazing staff
Awesome hotel in a great location. The staff are all superb. I could not recommend this hotel enough for families.

arbi M.
May 15, 2016
Wonderfull hotel and service
All aspects from the hotel is perfect except the view was not so clear from my room in the second floor compared to the view in the website. I assume the view was taken from 4th floor of the hotel. And please add more hotel channel to the tv.

Alexandra G.
May 09, 2016
Peaceful retreat with excellent service
Wonderful hotel. The staff are excellent - nothing is too much trouble. Beautiful outlook over the valley. Spa was top notch. Highly recommended.

xin S.
May 04, 2016
Great stay!
Kids loves here!feel like back home,comfort and relax!