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Excellent 8.4
Based on 502 reviews

Recent customer comments

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Excellent



based on 502 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 6.6
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 6.9
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Christopher L. from Australia
Couples
Stayed 4 nights in June 2016
Needs to update / renovate
Pros: Good location Price Cons Bed sheets, blankets, all bedding is old, even with stains. Room wasn't cleaned had to request reception to send for house keep. Breakfast was limited. Hotel needs rejuvenation. Luxurious living? hardly.
Reviewed June 28, 2016

LOON T. from Malaysia
Couples
Stayed 3 nights in November 2015
Clean And Cosy Room
Nice location, within walking distance to shopping area and restaurants.
Reviewed June 27, 2016

Namrata A. from Bangladesh
Couples
Stayed one night in June 2016
great place to stay
limited options for breakfast but yummy, close to shops and 15 minute walk to the beach.
Reviewed June 25, 2016

Geraldine C. from Singapore
Couples
Stayed one night in June 2016
Good
Value for money
Reviewed June 20, 2016

Kenneth B. from Australia
Couples
Stayed 8 nights in June 2016
Great place to stay
Only downside was pool Very small and shaded Everthing else was perfect Room breakfast cleanliness location 10/10 The staff were lovely and helped make our stay very enjoyable Thank you so much Kuta Angel
Reviewed June 17, 2016

gregoire W. from France
Couples
Stayed 2 nights in June 2016
Very nice hotel
Nice location :3 minutes walk to the beach, lots of shop, restaurant nearby. Very beautiful room (junior suite) Personnal is very friendly, particulary dani and yunik anita. I recommand this hotel in kuta.
Reviewed June 06, 2016

Mohd M. from Malaysia
Solo travelers
Stayed 2 nights in May 2016
Strategic Location
The hotel looks exactly like how it is shown in the pictures above. Strategic location and closed to Kuta Beach, Water Boom and Hard Rock Cafe.
Reviewed June 02, 2016

Lee L. from Malaysia
Couples
Stayed one night in May 2016
Great location
Located at jln pantai kuta ..very strategic . Surrounded by shops , restaurants and massage . just a few mins walk to Made Warung . good local food . Got a free upgrade . Room is huge . but toiletries like toothbrush and shower cap not available . The shower is in a bathtub . Not suitable for elderly because the bathtub is guite high .
Reviewed May 26, 2016

Yayu H. from Singapore
Families with young children
Stayed 4 nights in May 2016
Room is clean! Bathtub is big not whole floor flooding after bath.
Hotel in good location. Room "Love me longtime" is clean! Bathtub is big BUT whole floor flooding after bath. Towel is so old and colour so brown. They changed a better and newer towel only after request! Found cockroach in the room too!!! Very limited choice on breakfast. Only three sets of breakfast to choose and is the SAME MENU everyday!!!
Reviewed May 17, 2016

peter R. from Australia
Couples
Stayed 2 nights in April 2016
Almost very good but.....
Hotel is very clean and very quiet and well located . Staff are very obliging and friendly A few issues though Agoda advertises King beds in the deluxe rooms -- they are queen and I am very tall They were OK with us moving to a twin which was fine however the air con in that room didn't work that well The door key cards didn't work in both rooms and had to be continually reset There were no tea or coffee facilities or electric kettle -- they had to be requested No sample toiletries and no tissues available in the bathroom Breakfast was average and repetitive The price was good although they do have the word luxurious in their title so if they want to be regarded as luxurious they need to get those little things right If they did ,I would return
Reviewed May 02, 2016