Back to hotel info

2015
Very good 7.9
Based on 1471 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1471 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Service 8.0
  • Value for Money 7.5
  • Food/Dining 7.7
Sort by

tanti S.
Australia
August 01, 2016
bad service , bad cleanliness
damn really disapointed !!! last week just arrived at bali , then check in. and looking for my room different what i saw at agoda pictured. too old building, and so scary inside. uncomfortable at least !!! receptionist person show me with a scary face, without smile?!!! what a really happening, just check in and after 5minutes i was check out. and looking for another hotel. this hotel really needed renovation to comfort every single person who wants stay here ... thanks

Karuna J.
India
July 31, 2016
Nil
Good experience.

Christopher M.
Australia
July 30, 2016
Lucky only a one night stay
Last night in Bali thought we'd better stay in Kuta. It was awful. Hotel wasn't much either.

Ondeane W.
Australia
July 22, 2016
Disappointing
Despite confirmation that the three families (11 people) had hotel transfers, a small car arrived at airport to pick up two people on day one. Family rooms were right at the front near main road and the noise was loud until 3am each night. Rooms were filthy, and even flooded during a downpour of rain. Mould present and sliding balcony doors didn't close properly which was no good for mossies. Kids club was terrible. My 4 year old got in trouble for dropping her fish and chips on the ground and was then made to pick it up and eat it!!!! On top of that, they had also ordered young kids room service including meal, cake and icecream without parental permission and then expected Parents to pay. Didn't consider allergies! Overpriced for what you get. Rooms are dated compared to photos on website. I would never stay at this hotel again. If you are a family with young children and plan to stay here, request room in rear wing near the pool area.

Traci S.
Australia
July 21, 2016
Pleasant staff, great pool, good atmosphere
Good choice for Kuta- quick walk to beach, plenty of cabs and ubers outside. Clean pool, gym and kids club. Breakfast well stocked and serviced. Beds were prob a bit old- but clean sheets and so tired we slept well. Appreciated the upgrade to sunny room with a view. We will be back.

Lusiana R.
Macau
July 19, 2016
Old hotel but still good in maintenance
Good location, several airlines office there, big enough room for small family

Anthony C.
Australia
July 18, 2016
Lovely Stay At Kuta Paradiso
Widi one of the new trainees was absolutely fantastic around the pool area. Cannot recommend her enough. Will be back again.

Pina K.
Australia
July 17, 2016
Enjoyable Stay
I enjoyed the location heart of Kuta, the pool activities were average, no access to beach (had to walk through the market each time), buffet breakfast had a good variety but was the same everyday - no change, got boring after 14 days. Rooms were clean and staff friendly.

Chris B.
Australia
July 15, 2016
Bingo
I won a bucket of beer and a pizza in poolside bingo. Yeeeewww!!!!

Tonina C.
Australia
July 13, 2016
Family Holiday
Great place and wonderful location. Highly recommend it