arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 978 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.7

Kim Y.
November 06, 2014
Great place for people in wheelchairs
Wheel chair access , location to beach and the gardens
It was great

Katherine S.
United States
November 04, 2014
Wonderful and Relaxing!
Friendly staff, swim-up bar, All-day booking of the driver for guided tour

shelley J.
New Zealand
October 31, 2014
I would stay here again
loved he breakast, the proximity and the service
I found everything great and only small things could be perfected like the leaky bath, having to hold the hairdryer button on and not enough complimentary bottled water. Location was brilliant, pools lovely, surroundings pleasant and service marvellous. I liked that that they went out of their way to find a bugalow closer to friends whom we hadn't booked in with even though they were fairly full. Thank you and I would return again

Thomas N.
October 28, 2014
Great atmosphere
Location, beach and food
Got upgraded to villa, pool area and bar's amazing. Breakfast and dinner definitely worth it.. Great beach area, lovely staff.. Would definitely stay again

Mark B.
October 28, 2014
A good Resort
Location, eating choices, pools
We stayed 5 days & enjoyed the resorts facilities & nearby restaurants & shopping. The nearby bars, restaurants were excellent. For a laugh & a good night out go to the drag show at the Bali Beach Shack but book ahead it is very popular.

graham S.
October 26, 2014
Enjoyable stay , hotel a little dated
Location,Service and Food

Danielle P.
October 24, 2014
Group booking
Beautiful luscious gardens surround the bungalows, 2 great pools, one with a swim up pool bar, friendly staff
We came to Bali for a friends wedding, on arrival we were upgraded from 3 standard rooms to 3 private garden bungalows. The rooms were very clean and staff always friendly & helpful. We would all definately come back & stay at this hotel. I'm glad we were upgraded as the standard rooms are quite away from the pools and facilities so would recommend the bungalows. No one had a bad thing to say about this hotel. It is only a short walk to kuta and is right on the beach front. Can't wait to go back next year

Sergio P.
October 19, 2014
See my other review about this hotel
Same as above

Sergio P.
October 19, 2014
Family Vacation
The best thing is tha Location, the kids also loved the Squirrel feeding, Friendly and helpfull staff.

Taryn C.
October 01, 2014
Return guest
Location is fantastic close to beach, restaurants,money changer, traditional markets, laundry service close by and not far from shopping centre, gardens area well kept,
We stayed in the beach bungalows for the 5th time in 2 years stay was enjoyable yet again over all happy the breakfast has many choices and great way to start the day staff helpful and friendly and we have a balinese baby sitter from outside the hotel in everyday and they treat her as part of our family which is important to us Being beach front hotel is a bonus too for afternoon sunset drinks also the new kids club is a good touch if travelling with small children Our only negative comments would be bathroom could do with non slip mats being a bit cleaner and shower curtain a good scrub and the service arround the big pool could be a bit better we had to constantly ask for menus and get up to order drinks due to not being able to get staffs attention due to them being to busy looking down on their mobile phones they tried to hide but not very well enough But apart from that the hotel was yet again good stay and would stay again