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Recent customer comments

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Very good



based on 971 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 7.8
  • Staff Performance 8.0
  • Value for Money 7.3
  • Food/Dining 7.7

6.7 Stijn B.
Netherlands
February 18, 2014
It was just ok
Breakfast, close to beach, near Legian center
The resort is ok, but we were just not very impressed. The breakfast was the best part, and the gardens surrounding the huts were well kept and looked pretty. The hut we had was okay too, nothing really special. We were traveling with a baby and requested a baby cot upfront which was confirmed but had to remind the staff upon arrival. When we asked a mosquito net for the cot, they could not provide. Hence baby slept in our bed which did have mosquito net. We did had to buy laundry clips to close the spaces between the different parts of the net to assure no mosquito could get in. Food and drinks in the restaurants of the resort were expensive and without much taste. The Indonesian food was okay (but modified taste for westerners) but the International restaurant tripped and fell over my steak. It was cut open to see if the temperature of the meat was right and all juices had gone. Calamari was okay though. Best food was breakfast, in this resort we feel it was a winner. Upon check-out the reception was using different exchange rates for smaller USD notes, which sort of annoyed me. They didn't had change for larger notes. Recommendation: the restaurant named Coco Bistro in Discovery mall Kuta was surprisingly good. Indonesian food was cheap and really delicious. Near the hotel is a restaurant named Drops and Indonesian food there was delicious and cheap too. Coffee corner two blocks down the street has good coffee.

8.3 Lucas T.
Australia
February 15, 2014
Nice Hotel
On the beach,close to shops,
Great hotel,friendly,I booked superior room and got upgraded to garden bungalow,easy to get to where you want to go

8 Myint T.
Myanmar
February 14, 2014
Good stay
This hotel is located just next to beach and shopping area. Restaurant is great. I like swimming pool as well.
I visited Bali with my wife and our three year old son in Jan 14. We enjoy pretty much staying at this hotel. Room price is reasonable. Our room is quite clean and internet connection is superb.Just a few meter walk to the beach. The only thing is that by the time we were there, the beach was not clean. We saw tons of plastic (rubbish) along the beach. That is why we did not swim. In conclusion, I like to stay in this hotel if I visit Bali again.

6.7 Katharine B.
Australia
February 12, 2014
I love Bali, I go every year for a week to relax.
The lovely staff, beautiful gardens and pool, great food.
Everything was OK except the room. It was very small and stuffy, the aircon seemed to work but we were hot at night and couldn't sleep. If we left the door open the mosquitoes were terrible.

6.7 Lynne S.
Australia
February 12, 2014
right on the beach
location/rooms/beach
I go to Bali a lot.I would stay here again,because it is right on the beach,but only in a deluxe beach room,Breakfast is shabby,not even fresh milk for coffee,it costs to get a bucket of ice to the room,and the room service menu is also very shabby,as is the menu for food by the pool.Fortuneatly there are some good places close by that will serve take out-such as Moo Moos.Certainly not a 4 star hotel,but due to t clossnes of the beach,i would stay here again

5.7 Fiona W.
Australia
February 10, 2014
Wouldn't holiday in Bali again.
Not much
We stayed for a week and 4 people out of the 6 we travelled with got sick. The beach was dirty and people drinking in the pool bar for hours never got out of the pool to go to the toilet. They were loud and rude. Wouldn't stay there again. Staff were friendly.

6.7 Lai W.
Hong Kong
February 06, 2014
Relax and sleep comfortable.
Staff, surrounding environment, English also good enough to communicate.
As a whole our stay is ok, but the hotel room design is not very good. Sometimes the toilet is smelly. The breakfast is not up to standard, but hotel location is good because their setting is quite close to the beach and felt very comfortable to take our breakfast there. The surrounding garden is quite nice and the spa environment is good but the massage skill is not up to standard.

7.7 PETER O.
United Kingdom
February 04, 2014
A well run hotel with excellent facilities
Garden bungalow, 2 pools in a quiet location next to the beach
This was my second visit to the Legian Beach hotel and it did not disappoint. Stayed in a Garden Bungalow with many updated facilities such as large flat screen TV, plus free Wi-Fi which covered all hotel areas including pool and restaurants. There are two beautiful swimming pools, both with excellent facilities. Breakfast is very good buffet. Staff always helpful and friendly.

8 Leanne C.
Australia
February 03, 2014
Relaxing
Location, pools, friendly staff.
Great! Nice resort on the beach, friendly staff. The teppinyaki restaurant was delicious!

6.3 Anthony W.
Australia
January 31, 2014
Nice comfortable large hotel
Location, large grounds, 2 pools
Nice comfortable stay. Friendly staff. Room may need some renovations.