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Recent customer comments

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Very good



based on 991 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.7
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Nicole M.
Australia
December 03, 2015
Deluxe garden bungalows well located within resort
Deluxe Bungalows, pancake station, location
Nice little bungalows in a great location, beautiful gardens. Good breakfast and other dining options. Lunch by the pool is a treat. Located amidst shops, bars and restaurants. Recommend staying in a bungalow.

phil H.
Australia
December 02, 2015
back again
location service food
Great place to stay good location and has that bali feel about the hotel

Janine H.
Australia
November 26, 2015
A Peaceful Quiet Hotel
We had a garden cottage which was quiet and peaceful,

Douglas B.
United Kingdom
November 24, 2015
Lovely Hotel
Hotel standard and spacious

fiona P.
Australia
November 14, 2015
Lovely gardens ,great location
Location , pools , staff
We had booked a deluxe garden view room after seeing that the standard rooms had carpark views Well after checking in and taken to our room we where very disapointed ,the room it self was ok but the garden view was no to be seen The view was overlooking the carpark but from a higher level ...no garden view as per the photos We went back to reception telling them we where no happy ..my sister had a nice talk to the assistant manger and after much discussion and him also viewing the hotels photos of the room with no garden view we where upgraded to a lovely garden view bungalow The bungalow was lovely ..yes with a garden view ,aircon worked fantastic, great bathroom the room was perfect ( 46c ) twin beds The staff at this hotel are just lovely ,every staff member greeted you with a hello and a smile I would stay at this hotel again ..but the hotel needs to clarify the details of the rooms they are selling specially at the price you are paying to stay here

Kim H.
Australia
November 13, 2015
Legian beach hotel is great
Location food service
Great but didn't appreciate paying for ice when it is free at other hotels

Melanie B.
Australia
November 11, 2015
No good
Beach location
No good

Cheng W.
Malaysia
November 11, 2015
Excellent stay
Cleaniness, hotel environment, staff
I booked Private Pool Villa using the hotel's official website, then I booked Garden Bungalow via Agoda. The private pool villa is awesome room no. 24A, but it will be even better with some improvement. Huge bungalow, 2 person's Jacuzzi, nice pool under the shade of the tree. when we checked in the hotel left a bottle of chilled complimentary white wine for us. During our stay, the hotel staffs frequently come to our room to service the room and also replenish the complimentary fruits, cookies, miniature cakes. Hot water shower very stable. The double bed is hard, but when my gf turned her body when we were sleeping, it doesn't affect me. The room can be better if the TV Channels are fixed. Because only 2 channels are available to watch, the other channels are all blur. Meanwhile, Mosquitos are a lot there, the mosquitos fly into the shower area and from there find their way to go into the room. Breakfast with many choices, but it is almost repeating every day. Staff at breakfast area are very attentive, they will frequently come over to check if guest needs to refill coffee or tea. Then, we move to Garden Bungalow. Garden Bungalow is much more smaller, especially the toilet. And garden bungalow is a little run down. But after all, the room is still very comfortable to stay. Both pool area is nice just like other commented. 1 with maximum depth of 2.3 meters but children are allowed. another with swim up bar with maximum depth 1.5meters but children are not allowed. The cocktail and food in restaurant is a little expensive. I ordered a cocktail from the swim up bar, it cost 95,000Rp.

Michael M.
Australia
November 09, 2015
Great Legian bonanza,great location
The pools,variety of food,closeness to beach and great air conditioner in room
Great but a little pricey,but that's why it was so good.

Kristy S.
Australia
November 09, 2015
Good Location
Location - Central to shopping, restaurants, etc.
We opted for the Legian Beach Hotel because of where it was located. The rooms were adequate, we were offered an upgrade, which was good. The pools were lovely. It was great to have a pool available for adults (over 12 only). I would suggest the hotel could improve their breakfast offering. Many of the hot food items from the bay marie were stone cold.