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Recent customer comments

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based on 2422 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

Heather F.
South Africa
August 18, 2015
Great resort but service needs attention
Grounds, Closeness to the beach and airport
The Melia is a large scale Balinese resort catering for large tour groups, I unfortunately had the misfortune of arriving at the same time as a large group and as a result the checkin process took close to 35 minutes. The resort itself is beautiful set on a large property, however due to it's size service levels are compromised.

Lorraine P.
United Kingdom
August 17, 2015
Wonderful week in Nusa Dua
Staff friendliness and attentiveness. Choice of restaurants. Location and beach access
We had a wonderful week, great weather - food and relaxation. Enjoyed the beach, sea, garden villa pool. Had a great massage at the spa. This is a really great location, with beautiful gardens and Balinese ambience. The staff at the level lounge were great. The hotel itself is a little dated in the rooms but the rest of the feel outweigh this.

Ying S.
August 15, 2015
Very nice staff; spacious room; beautiful garden
Very pleasant stay

Pauline S.
August 08, 2015
Near Bali Collection
Near Bali Collection, responsive service, peaceful
I felt quite comfortable and safe as a solo traveller. Problem with houseflies also plague this hotel (like the others along this stretch). Incredible wifi reach, even on the beach.

Michael H.
August 04, 2015
Great stay
Family Room, staff and pool

Hendra B.
August 03, 2015
Beautiful Resort, good value for money.
Facilities, Design, Food
It was superb. We love the quality of the mattress, the pool and the breakfast choices. Located along the beach which is so beautiful! It is clean and well taken cared for, given the age of the hotel. We have stayed there twice and it is definitely a well worth experience.

Craig F.
August 01, 2015
Very good

July 30, 2015
very good for all
Clean, good view and helpful and friendly staff
Everything is okay !!!

thomas E.
July 30, 2015
Nice hotel good facilities, staff and food
Food staff and location

Sofia S.
July 29, 2015
fantastic hotel and location near Bali collection
the room, the location and the service
very satisfied and surely i will come back again in our next trip