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Recent customer comments

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based on 2439 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

Darren B.
April 17, 2015
Great spot although the hotel isn't as nice to stay in as expected. Staff had too many people to look after. Made our stay feel rather impersonal. With the extra expense came the larger price tag on all the associated items , drinks,food and spa treatments. - might as well of stayed home

Lin T.
April 17, 2015
It is worth to stay
Beach,breakfast.the entire nature area
it is quiet while you enjoy the resting in the room.and private.but close to beach and swiinning pool. There are also some live band singing during the is nice but a little cost.

Roy B.
United Kingdom
April 11, 2015
The personal messages written in the sand outside your hotel room. The buffet breakfast. The large size of the whole resort with plenty of room to sit and relax.
This trip was for my 50th birthday so my wife and I were looking at all the resorts along Nusa Dua to stay. We found Melia Bali had a great rate better than the other resorts and looked great from the photos on the internet. We checked in late at night with no fuss and had a really great relaxing time during our stay. The staff were very friendly and always say hello to you. The service at the brakfast buffet was fantastic. The staff come to your table frequently to clear plates and top up your coffee and tea. The pool was great and the beach area was also fun to be at during high tide. We were very impressed with our stay and will definately come again even in a group situation. The only negative which is not a major one is that the shower is in the bath which we found a bit dated. Other than that we have recommended this resort to all our friends and family. We plan another trip this year around October. Thank you to all the staff that made our holiday a very memorable accasion. See you again soon. Roy & Susan

garry G.
April 08, 2015
nice location
breakfast was good, pool was average
Air conditioning was well below a 5 star resort, even after fixing was still hot in room, building used for breakfast was also hot.

rudy F.
April 07, 2015
good hotel
beach area, pools area, and resto.
Good ambience.

Edyta Z.
March 14, 2015
Very good but a bit worn out
All is perfect except a bit worn out and old. Airco was smelling unfresh. Bed very comfortablen. Beautiful garden. Very good extended breakfast.

Yvon G.
March 11, 2015
Great place to stay
Breakfast, Free WiFi, Beach
The stay was fabulous, Beach was clean, hotel garden is beautifully done. Staff very obliging.close to Bali Collection

ronak W.
March 06, 2015
so called five star hotel without customer service
nusa dua beach...
Stay was good.. hotel is well maintained and offer all good facilities.. They have three restaurants inside the hotel, two of which gets closed at 10pm (as per the booklet that we receievd) but if u arrive anytime after 9.30pm-they have a very standard answer already ready for you i.e. "sorry sir/madam we are closed"... In this case, you are left with two options:- 1. Get some food from not so good 24hrs restaurant (el patio) 2. Walk down some 3kms into the local mkt to feed urself.. Hotel is very nicely built and offers all luxurious facilities; however, food is one of the area where in they need to work a lot..

chi L.
Hong Kong
February 25, 2015
great stay in Melia Bali
great environment inside the hotel and villa, friendly staff members, good location

Gary R.
February 22, 2015
Okay but suite not so good
Location, gardens and price
Booked a junior suite (two levels). Didn't like the room and the two levels were poorly designed. Bathroom was needing a refurbishment. Bottom line - would not advise on booking a junior suite room. Breakfast can be taken at the seafront (love location), thought the food wasn't the best. Gardens are beautiful. For the price, the Melia is quite good but the property is quite dated. The beach front and being next to Bali collection make the location an excellent choice - if you like Nusa Dua area. I would come back but would choose another room type.