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Recent customer comments

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based on 2422 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

10 Giuliano S.
January 19, 2015
Excellent hotel in Bali
Staff, Beach and Facilities
The hotel have more that 30 years and still a good hotel, the staff is incredibly prestative and they will make your stay a pleasant stay even if your Stalingrado for one night. The room I booked had a little smell of humidity and they upgraded without cost to a better room, the breakfast is amazing, the pool, the beach, the food, the spas and the best everyone will always smile to you.

10 hassan A.
Saudi Arabia
January 18, 2015
nice hotel
welcomed and nice good place

January 16, 2015
Excelent option
Confort, clean and good food

9.3 Dwi R.
January 13, 2015
Good Hotel
Location, Beach, Garden Landscape
We love the hotel, the beach, the garden, the buffet dinner and almost everything about Melia Bali. Except one thing that we think is not a 5-star standard: the toilet seat looked so old and dirty, we do think that they need to replaced it with a new one.

6 Christian Q.
January 12, 2015
Nice Hotel but Quite Old
Clean , Spacious but Odd

5.3 Daniel L.
United States
January 07, 2015
Good beach front location - but that's basically all...
Really surprised by the low standard of service and poor upkeep at a supposedly 5-star hotel. Not worth it. Go elsewhere.

4.7 yuniaty D.
January 06, 2015
will not coming back again
terrible, the hotel staff were so unbelievable,knocking our room for a minute then just cant wait and open it with their key to offer drinks. lucky i was not undressed that time. the food terrible, the room is so old, the bath room so unbelievable like staying at the motel

7.3 Noviar L.
December 28, 2014
Memorable trip
Locations, swimming pool , beach
Everything was great, locations, swimming pool, & the beach which is only few steps away from our rooms, one thing needs to be taken in to account is the quality of the foods served for breakfast at the restaurant .... I did make complains about te room's air condition which was too hot during our stay.. And the technician did a good job fixing the air con immediately ... Thanks to mr technician ...

December 28, 2014
Good hotel need some improvement
Check-in process, location, facilities (pool, tenis, basket, bicycle)
Impressive check-in process , average breakfast, bathroom was dripping

9.3 jeff L.
United States
December 27, 2014
Great for family
Resort location, facilities and helpful and friendly staff.
we loved our time there. It was perfect for My two- year old daughter. The service was good, with the exception of a few disgruntled bartenders. The facilities were accommodating and the rooms perfect, or at least the family room. The food was nothing exceptional, but not bad.