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Recent customer comments

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Excellent



based on 2457 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

garry G.
Australia
April 08, 2015
nice location
breakfast was good, pool was average
Air conditioning was well below a 5 star resort, even after fixing was still hot in room, building used for breakfast was also hot.

rudy F.
Indonesia
April 07, 2015
good hotel
beach area, pools area, and resto.
Good ambience.

Edyta Z.
Poland
March 14, 2015
Very good but a bit worn out
location,services,spa,bed
All is perfect except a bit worn out and old. Airco was smelling unfresh. Bed very comfortablen. Beautiful garden. Very good extended breakfast.

Yvon G.
Australia
March 11, 2015
Great place to stay
Breakfast, Free WiFi, Beach
The stay was fabulous, Beach was clean, hotel garden is beautifully done. Staff very obliging.close to Bali Collection

ronak W.
India
March 06, 2015
so called five star hotel without customer service
nusa dua beach...
Stay was good.. hotel is well maintained and offer all good facilities.. They have three restaurants inside the hotel, two of which gets closed at 10pm (as per the booklet that we receievd) but if u arrive anytime after 9.30pm-they have a very standard answer already ready for you i.e. "sorry sir/madam we are closed"... In this case, you are left with two options:- 1. Get some food from not so good 24hrs restaurant (el patio) 2. Walk down some 3kms into the local mkt to feed urself.. Hotel is very nicely built and offers all luxurious facilities; however, food is one of the area where in they need to work a lot..

chi L.
Hong Kong
February 25, 2015
great stay in Melia Bali
great environment inside the hotel and villa, friendly staff members, good location

Gary R.
Australia
February 22, 2015
Okay but suite not so good
Location, gardens and price
Booked a junior suite (two levels). Didn't like the room and the two levels were poorly designed. Bathroom was needing a refurbishment. Bottom line - would not advise on booking a junior suite room. Breakfast can be taken at the seafront (love location), thought the food wasn't the best. Gardens are beautiful. For the price, the Melia is quite good but the property is quite dated. The beach front and being next to Bali collection make the location an excellent choice - if you like Nusa Dua area. I would come back but would choose another room type.

DEAN K.
Australia
February 21, 2015
Brilliant!!!!
Pool Access Room, Service & Location!
Great hotel to stay at if your thinking of staying in Nusa Dua, really good hotel and perfect if your after some true relaxation. Nothing is too much trouble for the staff who are always happy and greet me with a smile. The food is great and not as expensive as I thought. Try the Satay Chicken (yummm) Overall a really good stay, only get the pool access rooms they are Brilliant.... Huge THANK YOU to Hendrik the Supervisor at the front desk who made me very welcome and assisted with my upgrade to pool access on arrival. Excellent Service!!! Thank you Melia

Seema K.
Pakistan
February 19, 2015
run down
pool. beach
Rooms are very run down.

Lili H.
China
February 16, 2015
The hotel is very old. The room is too humid.
green landscape, service, location
It was ok. But not as great as we expected.