Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 2457 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

INESA R.
Latvia
June 30, 2014
100% excellent , everything was very good!
1.Sport activities near the pool!( water polo, basketball, stretching) 2. A nice territory with an amazing garden 3. Very professional beverage manager ( we have ordered two birthday's cakes)
We'll came back again very soon!!! Nusa Dua is a good place for relaxing.

LEE C.
Malaysia
June 26, 2014
traditional, typical Balinese hotel
Friendly staff, interesting beach (high tide and low tide view are totally different, nice walk along the connection path among several hotel.
Thoughtful staff. Very traditional and room seems old.. like the fan in the room :)

VENNY T.
Indonesia
June 26, 2014
Comfortable
room, clean & beach
Comfortable, clean and close to the beach

hassan A.
Saudi Arabia
June 25, 2014
nice hotel
welcome and nice hotel

yih C.
Singapore
June 24, 2014
Wonderful holiday
1. by the beach and the options to go for sunny and shaded beach; 2. activities at the kids club; 3. friendly stuff

Craig B.
Australia
June 23, 2014
Melia is outdated very disappointed
Happy hourKids clubLocation
Leaking toilets , slippery dangerous pool , leaking air conditioner. We paid adjoining rooms and couldn't even access 1 room until 8 PM the first night. Overall very average

Anne H.
Australia
June 23, 2014
level lagoon room staff always accomodating.
Level lagoon rooms have breakfast room with no children and pool with no children which suits us
This holiday some of the access level lagoon rooms extras have been taken away. There no longer is the free mini bar for 24 hours and no longer the 1 free massage.Now worth persuing other hotels.

SIN L.
Malaysia
June 21, 2014
Cleanliness
Relaxing, Beach, Clean
Value for money

Arnold T.
Indonesia
June 21, 2014
Good Hotel,Nice Beach
Beach,Food,Location
Good Stay

Geeta T.
United Kingdom
June 20, 2014
Good value for money. Nice location.
Gardens, location, breakfast choice
There was a misunderstanding over the costs of tennis. All items were priced in Indonesian ruphia except cost of playing tennis! This was in US$! Really the hotel should include tennis in price like the gym and not charge extra. The costs for playing an hour including racket and ball rental was US$19! We found this cost extortionate.