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Verified traveler reviews

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Excellent



based on 2441 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.4
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

SIN L.
Malaysia
June 21, 2014
Cleanliness
Relaxing, Beach, Clean
Value for money

Arnold T.
Indonesia
June 21, 2014
Good Hotel,Nice Beach
Beach,Food,Location
Good Stay

Geeta T.
United Kingdom
June 20, 2014
Good value for money. Nice location.
Gardens, location, breakfast choice
There was a misunderstanding over the costs of tennis. All items were priced in Indonesian ruphia except cost of playing tennis! This was in US$! Really the hotel should include tennis in price like the gym and not charge extra. The costs for playing an hour including racket and ball rental was US$19! We found this cost extortionate.

ram S.
Hong Kong
June 19, 2014
maintenance
facilities, staff and location
everything at this hotel is basically very nice except that there is dire need for renovation and maintenance of interior of guest rooms. there was water drip from aircon grill in bathroom which was promptly fixed. then the ac was unable to cool down sufficiently. this was alos fixed later. toilet flush needed to be held down for long time before it functioned properly. there were ants in room. rooms are great but allowing for the age of the hotel there is urgent need for renovation and modernising the fittings. inspection and quality control department of the hotel needs to be vigilant and inspect the rooms frequently to identify and rectify problems instead of waiting for complaint from guests. another possibility could be that we were given a room that had not been occupied fo some time. next time we shall prefer to book directly with the hotel.

max W.
Australia
June 19, 2014
Wonderful relaxing hoilday
Excellent staff - Cleanliness great. - great beach and pool areas
Our stay was wonderful

Febriantoko S.
Indonesia
June 19, 2014
Nice quiet surroundings
Beach, pools and room
We stayed in family room, just the right size for a family of four. The beach is close and swimming pool is near.

Adlan B.
Malaysia
June 16, 2014
Fantastic
Room swimming pool and lagoon
Excellent family holiday. Great room ie lagoon access suite!

Kate M.
Australia
June 16, 2014
Fantastic!
High Quality, Friendly Staff, Beautiful Beach

Chong I.
Singapore
June 16, 2014
Very normal
Only the beach and a good place to relax
Simple, nothing to shout about.

Kon W.
Malaysia
June 16, 2014
Family holiday at the Beach in Nusa Dua
Nice clean beach, family swimming pools, pool and beach activities.
Relaxing and comfortable.