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Recent customer comments

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based on 2439 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

Damon E.
United States
May 15, 2014
clean, great staff, beach

Lin D.
May 14, 2014
conditions and decoration is old
friendly staff excellent service fast internet
nit value for money, the only one hotel during my trip to Bali that made me dissatisfied.

Julie L.
May 13, 2014
Absolutely sensational.
Beautiful surroundings, lovely staff and superb buffet breakfast
Wonderful , would highly recommend it. The whole experience made me feel thoroughly pampered.

Melissa L.
May 12, 2014
Excellent service
Friendly staff, clean environment and good spread of buffet breakfast
My second time to be there and their service never fails. Their staff are friendly and very accommodating. Nice way to relax and unwind away from it all.

May 11, 2014
Great and Clean
Nice, big room & near beach
whole area of the hotel is clean and tidy, staffs are well organized and friendly enough.It is located right next to the beach, which is beautiful and is a short walking distance from other local restaurants.Overall we were extremely happy with the hotel, we it's very pretty setting and would definitely recommend it to others.

Claudia B.
May 09, 2014
Not good for swimming
garden, friendliness of staff
I was surprised to see that the hotel distinguishes between different types of guests. It turned out that the pool I wanted to swim in was limited to guests staying in a certain type of villa, which I hadn't booked. The other pool at a very uneven floor and was too flat to swim properly. The kids loved it there, but for me this wasn't good enough. Also, to get a capuccino or smoked salmon at the breakfast I had to pay extra. The buffet was not as good as in other 5 star hotels I have stayed in.

Amit P.
May 07, 2014
Nice and Relaxing ambience. Great beach side view. Friendly staff
Being a 5 star rated category and moreover being in ASIA , we expected this hotel to include few Indian foods in its menu. But being a veg family it was difficult for us to find any good food for lunch and dinner. Breaksfast was good but there is no indian cuisine included in any of its menu at any restaurent. Probably hotel can improve on this as there are many Indian travellers to Bali these days.

hidetaka M.
May 07, 2014
Feel Luxuary
Nice room / Big and Playful swimming pool / many restaurants inside
I stayed there for 2N3D with my family including 2 boys. It has a big swimming pool and also has activities in the pool, such as aerobics. It has a nice private beach and kids played with small and beautiful crabs there. The whole area of the hotel is clean and tidy, staffs are well organized and friendly enough. Our room was two-story so that it was fun for my kids to stay there because we had never stayed at a two-story room before. No regret at all to stay there.

Natalia L.
May 05, 2014
nice place
clean, comfort, centrally located

May 01, 2014
Very good
Comfortable, not too expensive, nw