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Recent customer comments

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Excellent



based on 2441 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.4
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

Rudy Y.
Indonesia
August 11, 2013
Very nice hotel
Romantic, best view garden and ocean, quite
Very clean, nice design, romantic, great food, reasonable price! And very friendly staff,

Ridwan T.
Indonesia
August 09, 2013
it's nice place for family holiday
big room, have beach and good activities
Room was good but need renovation. Location also good. easy access to pool and beach. also have many activities so make it interesting.

Mark U.
Australia
August 09, 2013
Enjoyed it.
Locaion, stuff, location
Great place o be and I intend to come next year too. You have one small problem though. I know you will be loosing customers because of that [had a chat with few guest and they probably won't come back because of this. Internet speed is not good enough. And another thing. All cocktails, beer and ice cream are overpriced. People don't like that. The rest is fine.

Daniel R.
Australia
August 09, 2013
Luxury living, ate like a king
Restaraunt, gym , pool
My stay at Melia Bali, albeit brief was really fantastic. Our 2 night stay was for a wedding down the road at Nusa Dua Beach hotel. We enjoyed the pool @ Melia, was massive! the activities, ie; aerobic/dance with the instructor were certainly something different. the room itself was well equipped and very large. Could not fault it, although it was like a maze trying to get here from reception!. Doors opening too our private balcony overlooking the garden were fantastic. Breakfasts blew my mind. the range and quality were just superb. Sure i put on a few kgs over the couple days :) We also experienced the Japanese restaraunt within the resort. We had an all you can eat buffet for a very reasonable price. Wish my stomach was bigger, as the food was just gorgeous. Highly recommended. only downside was a small delay checking in. Should have read the booking closer, however as it stated 3pm. Found this strange as its almost an unwritten rule that checkins are 2pm! Gym was very well equipped, cant say i ventured in though. Abit suprised to see all the 'fees' involved for wanting to play a game of Tennis however. Im sure the big big $ we paid staying at Melia surely warranted a free game. Would stay again :)

Jeff M.
United Kingdom
August 08, 2013
Fantastic staff, great hotel
Staff, facilities, cleanliness
I will return to this hotel, great staff, efficient and always smiling, facilities are first class and the rooms clean and well appointed.

maria Y.
Russia
August 07, 2013
great location, food and attentive staff
great location, good variety of food, nice swimming pool
Its our second stay in this hotel, its simply one of the best hotels in Nusa Dua with reasonable price, great location, good variety of food and attentive staff. Breakfast is very good, you can choose whatever you like, all is fresh and tasty. Swimming pool is nice and close to the ocean, staff is very attentive. We stayed in many different hotels in Bali and this time returned to Melia Bali Hotel as it turned out to be the best for us. Highly recommended! Wi-Fi is a little bit slow but much better than in other hotels we stayed.

JOSE P.
Spain
August 05, 2013
Correct, with a tendency to overcharge...
Good facilities, friendly staff, nice gardens
The hotel seems conveniently placed, at first sight. However the beach is really shallow, not the best one in Nusa Dua. Almost impossible to take a bath there. Also, moving around is a bit inconvenient, given that the hotels in the area are a set a little apart. The overall layout and facilities are excellent. Even if the complex is big, you do not have the mass feeling, except at breakfast time. The most annoying issue is the repeating tendency to overcharge for the services (including errors of 300% in dinner bills) which gives you the uncomfortable feeling that the only interest is to milk the guest... Not very appropriate for a hotel of tis level. Certainly, I will not come back.

JUAN C.
Colombia
August 05, 2013
Good enough
Location, access to shopping areas and sports
We had a good time, but the hotel is rather old. Facilities are aging and I wonder if they get the right maintenance. We were trappedin one of the lifts for 30 mins and there were leaks in the room

Peter F.
Switzerland
August 04, 2013
Great Hotel, to go back to
Site, garden, swimming pool and beach
This is the ideal hotel to spend a family holiday with younger or older kids, offering great facilities and attractions. Service fantastic, rooms great and garden breath taking. We'll be back!

Vicki L.
Australia
August 02, 2013
The hotels grounds are very close to the beach
Beautiful gardens, hotel very traditional in style, and very close to the beach
The hotel was very nice, extremely clean with a very open spread out feel, with plenty of room to move about without feeling over crowded. The selection at the buffet breakfast was extensive. The staff were very friendly with good spoken English. The hotel room was very clean and spacious with a large balcony. However I did feel the bathroom could do with updating.