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Recent customer comments

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Excellent



based on 2438 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

Elaine B.
Australia
July 06, 2013
Great
Nice tennis court, friendly staff, love the beach
We have enjoyed our stay in melia nusa dua however we were Not too impressed by the exorbitant transport charges by the hotel, twice as much as the local cab could have charged.

Bilawa Y.
Indonesia
July 05, 2013
One of the best hotel I've ever been!
Best surroundings, great breakfast, perfect location
As i said one of the best hotel i've ever been. You will get a full retreat feeling in this hotel. When you seek a real Balinese mood, just come to this hotel. I know I will come back to stay in Melia again. Hopefully my next visit they have working out the beach area to be more cleaned.

Fitra S.
Indonesia
July 05, 2013
Relaxing....indeed
quiet area of nusa dua, family room, private beach
We had great time there...the beach the pool...so quiet and relaxing...

HENRY S.
Indonesia
July 04, 2013
Good affordable hotel
Nice location, affordable, good size room
Nice location, affordable, good size room. Breakfast was alright.

Wendy M.
United States
July 04, 2013
Great family fun hotel!
Location - Hotel gardens and pools are paradise - fun for the whole family!

kristi M.
Indonesia
July 03, 2013
nice breakfast and confort bed
nice breakfast, big king size bed, near beach
nice breakfast, big king size bed, near beach. Also good for dining . This is my third time staying there with my husband and 2 kids. good for staying w families

Vebby K.
United States
July 03, 2013
It's a great and luxury hotel
The breakfast is excellent!

June M.
Hong Kong
July 02, 2013
Not satisified
can't think of any
There are used drinks (5-7 glasses) rested on reception desk, and there are water marks all over reception desk. No welcome drink was given to me although it was given to other guests Welcome drink doesn’t taste good (my friend told me) Elevator is too small and is easily be missed with no indication Cleaning trolley uses the same elevator as guest. It’s not hygienic and takes up space Sofa fabric looked old and dusty; and didn’t feel comfortable sitting on it Dusts can be found in corner of room and bathroom Flushing of toilet is not convenient with the flushing handle behind the seat Bathroom ceiling is low, moisture condenses on the ceiling Bathroom water tap is rusty and dried white watermark can be found all over the sink The water pressure in shower head is low, even after I asked for maintenance to fix it Water flows out of sink slowly. I need to pull out the water stopper. Hairdryer is not working properly. When I asked for another hairdryer, the outside of it was a bit melted I asked for a king size bed, but in fact they are two twin beds that put together, which means there is a gap in the middle. The bed is not comfortable. There is an empty space in the middle of head of bed where the light controls are The bedstead has dust There are no electric outlet near the bed, so I need to charge my cellphone in the bathroom The mosquito net is not clean, there is dust on it Air-conditioner is too near to bed, which the wind blows directly on people when sleeping. It’s not comfortable. Sound proof of room is bad, I can hear people talking and children running in the morning and at night in the hallway which disturb my sleep There is only 1 garbage bin in the suite Slippers are given only upon request There is only 1 kimono in the suite although we have 2 people staying Ping pong table is not flat so it’s hard to play

Courtney G.
Australia
July 01, 2013
Absolute heaven
Villa, beach, cocktails

zhao P.
China
July 01, 2013
friendy staff, conformatable & relaxing
sun & beach, spa