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Recent customer comments

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based on 2440 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

Van F.
United States
June 06, 2013
Great facility, great staff, dirty beach
Gardens, staff and potentially, the beach
Beautiful facility and very friendly staff. Dirty and off-putting beaches. Staff could use language training. Food service spotty at times. internet access challenging.

Gregory T.
June 05, 2013
very relaxing
the level lounge and staff
very good

Koenraad B.
June 05, 2013
Heavenly food at a magnificent location
Relaxing environment, amazingly good beach restaurant, super weather!
Hotel Melia Bali will give you the most amazing staying experience in Bali from the moment you arrive till the moment you leave. Highly recommend the food at the beach restaurant. Their a la carte offering, daily set menus as well as the buffets are of a really high quality! The service overall is of a very high standard. The friendly staff honors Bali's legendary hospitality. Also the swimming pools and the gardens around the hotel are very nice. The junior suite duplex room gives a very cosy environment that is not hotel-like at all. The beach side location gives you the opportunity to enjoy sun, swimming and relaxing during the day-time, and dining or romantic walks during the evening. You can easily stroll to any of the neighbouring beach bars, you will always find some kind of entertainment at night, without anything being disturbing. What I found amazing is that the hotel area never feels crowded despite the great number of rooms and the many guests we saw during the breakfast time. The breakfast buffet is really nice and the quality and speed of service is also excellent there. Despite the airport being relatively close (at the beach, you can see airplanes all day long from quite a distance) there is no noise hinder from them. Melia Bali is a great place to finish your stay in Bali in all comfort and tranquility.

lee S.
June 04, 2013
a dream vacation in a beautifully crafted landscap
the gardens, breakfast and staff
Wonderful resort with such beautiful breath taking gardens n pool. The seaside restaurant was just so lovely especially at night. The beach was nice but the sea needs some clean up becos i had fished out a big piece of plank with nails. Staff were very courteous n friendly. I would definitely be back to stay in Melia on my next trip to Bali. Have already recommended the resort to freinds n family.

Enrique G.
June 04, 2013
Average experience
nice environment, child friendly, close to mall
Average experience, nice resort, nice environment, but old, poorly mantained. We had to wait for twenty minutes before checking in, with no welcome drinks or individualized assistance. Bedrooms are old. Bath tube was rusty. Room service took more than one hour to come with additional bath towels the two times we called them. Wifi internet prices are outrageous. A nice and fancy shopping mall is in walking distance, which is excellent to have lunch and dinner of better quality and a third of the price than at the hotel. Breakfast buffet war really good though.

Jenny L.
June 04, 2013
Comfortable and convenient
Open spacious lobby, big garden area for strolling and comfortablle room
Housekeeping needs to improve service by remembering to replenish the mini bar and complementary drinks daily

Hery W.
June 02, 2013
Great for family outting
Nice breakfast swimming pool and garden

June 01, 2013
Comfortable hotel to stay
Friendly staff service, quiet location and comfortable/clean bed room.
Location can be an issue due to the traffic conditions along the main road (and only ) to the airport and beyond. Give yourself enough time for travel. Great staff service. Nice room but a bit old and needs refurbishment. Quite a long walk to get to those rooms closer to the beach/pool.

Bing S.
May 31, 2013
nice hotel with superb beds
very nice room, breakfast and pool

Anne H.
May 29, 2013
good service, friendly staff
lagoon outside, helpful staff, fantastic pillows