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Agoda Verified Reviews

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Excellent



based on 2418 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

8 Suryo S.
Indonesia
March 03, 2013
Leisure hotel for my pleasure
lovely private beach and garden
this is sure the hotel you looking for to leisure. The private beach is clean, beautiful and peacefull also the scenery from the beach is awesome. You can walking or biking along the beach in the morning or sunset and found that this area (Nusa Dua) was well developed and nothing to worry about the security in this area. About the hotel itself, I love the lobby it was unique but overall the building is quite bit old. The cleanlines was great, but the room interior and features was quite bit obsolete. The breakfast and the staff was great.

8.3 Jian X.
United States
February 27, 2013
Lovely hotel and service with a smile
Beautiful landscape, nice architecture, huge space, nice gardens, big room
Nice stay in a very hot environment. The problem is that the air condition in dinning areas are not strong enough, and no air condition in public area.

9.3 pierre K.
Belgium
February 27, 2013
All around good experience
Beatiful facilities and perfect service
The building 4 is quite a way off but the service has been really good and the long walks to the lobby finaly well accepted . I want to make a safety remark about the glass tables of the lobby's bar which are just plain dangerous as they are not at all attached to the table base . The glass is not breakaway and has cut a friend in the foot while we were enjoying the night cap dirnks . Other than this episode the stay was just excellent .

8.3 pierre K.
Belgium
February 25, 2013
great service but dangerous setting for bar tables
Complete setting near the beach
family friendly hotel with loads of activiteies and things to enjoy for young crowd and adults as well . Danger at the bar from the starngely loose set-up of the tables , the glass comes off too easily and they are not using breakaway glass .

8 Geran G.
Philippines
February 25, 2013
family friendly resort
clean facilities, good food
resort has nice facilities that a family can enjoy. Pool is big and clean. Resort offers various activities during the day. Friendly staff and price of food is reasonable.

8.7 Heidi B.
Finland
February 24, 2013
great hotel even there are some cons also
Great staff, Lagoon accesss suite, beach, location, clean, easy with small kid
This was second time we stayed in Melia Bali Nusa dua (last time was 2010). Hotel is still same with great staff and beaytiful garden and great beach (kids friendly beach). Now the only problem was travelling during the Chinese New Year but this wasnt the Melias problem because also West in seems to be full of Chinese travellers. So if you want to avoid pushing and bad behavior avoid travelling during the Chinese New Year. After that everything was much more better Great place to stay. Hotel is clean, food is ok, Breakfast is good. Beach is clean and good for kids (no big waves and kids also loves when the water will run away and they can see small fishes and other bugs), really close to BAli Collection where you can find lot of restaurants (we usually prefer our hotels restaurants) and shops. Also one new thing which make staying in Nusa Dua even better with kids (and pregnant mum )is the new BIMC hospital just 200 m from Melia Bali. facilities are just great in hospital (MRi, Emergency, ultrasound, dentist, pharmacy...). And then cons also: Normal rooms are clean but not so fancy. Lagoon access suite is worth the money. Normal rooms air conditioning is not taking all the humidity away but in lagoon access there was also dryer so that room was really good. If you really looking for luxury staying maybe then choose some top end resort like Bvlgari (I havnt beeen). There are some small things which make luxury travelers angry :) towels are not new they are old, at pool sometimes you have to go your self to pool bar to ask service, breakfast you have to ask filling your coffee, if you have many bookings (like we had, first normal room, then 2 days all inclusive, then lagoon access) they couldnt deal it properly (they didnt inform room service that we are not leaving and room was uncleaned 3 times), we didnt get car seat even they promised, internet access is really slow and if you want to work you cannot without paying more. Good hotel still. Worth going

8.7 Kathryn D.
Australia
February 23, 2013
Great Breakfasts
Gardens, security, beach path and pool area
this is one of the oldest hotels in the area, but it is kept in excellent condition. The hotel is great, and I would recommend if you want to stay in Nusa Dua. The area itself is away from the rest of bali and takes a while to travel anywhere.

8.7 Milun S.
Australia
February 22, 2013
Great hotel with pleasant service
Friendly staff,lagoon pool
the staff are great,very pleasant and friendly rooms are well equipped,air con works ok bathrooms have been renovated but i wouldn't call them 5 star beach is not the best i've ever seen, you can't really swim at it however walk about 10 min on the other side of the park and beaches are somewhat better, not sure about the beds either- rock hard restaurants are pretty good, great selection of food at the breakfast buffet- skewed towards asian customers,but i guess most of the customers are asian it's about 20min drive from kuta and it feels like a different world, no junkies or bogans around,a nice place to relax the spaa at the hotel- you can basically get any massage at half price,ask or a deal massages at the shopping centre- bali connection next door are roughly half of that price too elsewhere on streets you could get a massage for about per hour

8.3 yun Z.
Australia
February 22, 2013
Lovely hotel with quality service
lagoon access room is really good
lagoon access room is really good, very convenience for kids to swim. but the family room is a bit too old. plus the stair too steep not very safe for young kids. location is good and safe. overall very nice hotel for family holiday.

8.3 yun Z.
Australia
February 22, 2013
Lovely hotel and service with a smile
location and service
It is a very nice resort at a safe location. Service is good. Just some facilities are bit too old which might need renovation. The villa and lagoon access room are quite good. We are quite happy staying in Melia.