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Recent customer comments

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based on 2440 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

Eric D.
October 20, 2015
pleasant but not great
location , environment , pool
arrive quite late in hotel and first thing was very nice accueil at service desk , mentioning from them how great will be my room .. went there to find out it was the LAST building in the hotel , walk for 7 to 9 min ... then to find out the shower tube was completely broken and then shower not ok , find out that TV set up was poorly made and channel not working properly .. apart of that start -- what a great room ???? rest of the journey was ok , no complain apart of room cleaning is very UN-SASTIFACTORY as poorly done on my last night there .

Christine C.
October 16, 2015
My stay at The Melia
The pool outside my room, drinks and food
Brief but lovely - a tad expensive!

Reuben L.
October 14, 2015
Great place to stay
Melia bali is a great place to relax at. The pool was nice and the room were big
I enjoy my stay in melia bali

Emma G.
United Kingdom
October 11, 2015
Love this place
Beautiful surroundings, lovely service and setting

Ruth W.
United Kingdom
October 05, 2015
Great home from home comfort
Staff helpfulness and friendliness, great location and beach
Our stay was lovely however the room could of done with some updating. The room was of a lovely design for a family room however needed a makeover. Some small attentions to detail, such as ensuring that we were supplied with milk rather than powdered creamer and that these were consistently refilled each day, makes the difference between a 4 and 5 star hotel. The Melia, though lovely, needed to ensure that all its rooms were of top quality to make this 5 star grade. The bathroom in particular needed to be redone with some cracked and stained grouting and low ceiling height. However on the positive the general areas of the hotel were very well maintained and staff couldn't do more to help; they made the hotel experience a fantastic one. The swimming pool, gardens and beach were brilliant.

Varun J.
October 04, 2015
Its good but staff service wasn't good
Beach, Morning Breakfast, location connected with other 2 good properties
It was good

David W.
United Kingdom
September 26, 2015
Great Hotel
gardens, beech, staff
The hotel is beautiful with stunning gardens. The staff are courteous and attentive. There are several good restraints on site and represent good value.

Michael K.
September 23, 2015
Nice hotel, great stuff
Breakfast, Area, Hotelinteriour
The check in took acually a long time. Much longer than to be expected for a 5 star hotel. The breakfast was nice - many choices. The food in all the restaurant is expensive but good. Beach really depends on the tide schedule. The hotel is very close to Bali collection. only 10-15 minutes walking. At 2am in the morning a group of chinese checked in and for arround 30 minutes it was very noisy in the hotel. Even we called the reception the hotel stuff did not really take any action the help them to check in easy and quit. When we checked out I was not even asked about how was my stay... The hotel is very nice. Stuff very friendly!!! But for me sometimes they look realy helpless in such situations....

Lim J.
September 21, 2015
Awesome! Superb!!
1. Staff performance 2. Layout & lanscape 3. Building architectural
We are at our honeymoon trip and we are really impress with the Villa that we stayed. It is very huge with private pool + big compound!! Thanks for Melia Hotel to give us this unforgettable honeymoon experience & looking forward to come again :)

Mark C.
September 08, 2015
Nice hotel
Keep it up. Good :)