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Very good 7.7
Based on 1795 reviews

Recent customer comments

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Very good

based on 1795 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.2
  • Food/Dining 6.9

Glen G.
October 29, 2014
Location design staff
It was ideal ,stones throw from kuta beach minutes from kuta central yet its horseshoe design gave way to an inner sanctum of water features crowned by a stunning fourth floor pool and 180 degree views of kuta beach best of both worlds.

Jeremy T.
October 29, 2014
good place for beginner surfers
located on top of a good surf school, great view, close proximity to shopping and dinning
it was a pleasant stay, i always feel that its a great comfort hotel to be stay in due to the great view and good location to shopping, dinning or parties.

vitha P.
October 28, 2014
pefect hotel
the location, infinity pool,very clean and comfort
We love to stay at mercure kuta

October 27, 2014
Friendly Staff, Location
Friendly Staff, Location, Infinity Pool
Hotel staff is friendly. Walking distance to Beach Walk and Hard Rock Cafe, Kuta beach is just opposite the hotel. I was being upgraded to a deluxe room and complimentary cake was sent to my room as it was my honeymoon trip, feel warmth and happy with their thoughtful arrangments.

ambrina M.
October 26, 2014
great location
location location location
overall it was agood eperience, but the hotel need to do a little renovation cos it seems old somehow, but the location is great

Christopher P.
October 24, 2014
Fabulous, relaxed & welcoming, thanks Mecure!
Frangipanis, drop pool & sunsets : )
Wonderfully relaxing & tottally worthwhile, thankyou Mecure

gracia G.
October 22, 2014
Pleasant.. Awesome.. Will back soon
Location.. Staff and hospitality
It was such a good choice to stay here as this hotel located in front of the beach and among the well known place.. 24hours alive!!

October 21, 2014
centrally located, infinity pool
beachfront, nice and clean right at Kuta beach. Next to Hard Rock, beach walk etc. Centrally located. however room isnt spacious. the infinity pool upstairs is a highlight - best place to spend the whole evening overlooking the ocean kuta beach.

Nabilah B.
October 19, 2014
cozy room, infinity pool and customer service
Thanks to Mercure for the surprise honeymoon cake in our room and for the upgrade in our room! Hotel was nice and clean and near to Kuta Beach, Kuta Square, Beach Walk and Hard Rock is just next door! would like to thank the front desk staff for the excellent service, every single one of you is up to expectations! Enjoy my stay here. Thank You!

Guy D.
United States
October 13, 2014
Nice location
Location, pool, staff
The location right across the street from the beach was great as was the rooftop pool. Lots of restaurants nearby. The hotel is showing a little age and could use some renovation but everything in the room worked ok. The staff was good and rooms clean. All in all good value for what I paid.