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Excellent 8.1
Based on 871 reviews

Recent customer comments

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based on 871 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 7.9
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.5

Sebastian B.
May 14, 2016
Nice hotel but staff not so good
When we checked in, we got the key to a room that was already occupied. We were only given two big towels and one small towel for two persons. Staff a bit slow. Rooms are nice. Had to complain about a loud neighbor once but staff was helpful. Food is ok, I once ordered chicken breast and was served chicken leg.

Michaela G.
May 13, 2016
The chlorine in the pool was very strong and the pool needed to be cleaned more quickly with the leaves off the top. Otherwise fantastic

Md I.
May 13, 2016
Lesser than expectation
Yes they has huge property but could not make it extra ordinary. Staffs are quiet concentrated to white people than brown :) Their spa is simply awesome though costly.

herris S.
May 09, 2016
good and kids friendly hotel in nusa dua... altough the beach a little bit far from the hotel......

sangho I.
South Korea
April 25, 2016
Beautiful hotel
Been to many Novotels in the world but it's the best one I stayed. Just breaky wasn't that great value. Thanks

Martifia F.
April 24, 2016
Family friendly hotel
For family who'd like to find quality time it is the best choice since the location in nusa dua is far from crowd. For family with teenagers but still prefer to have quality time it is better to stay outside nusa dua. For sport freaks, the location is superb since we can run, walk or bike around nusa dua, which is safe and secure. Novotel nusa dua has once a week barbeque dinner at its private beach which is very good compare to the crowd in seminyak or jimbaran, although there is no sunset. the room itself is very spacious.

Gaurav D.
March 28, 2016
Good Facilities and Location - May be lot of staff people were new but all were helpful..
Good Value for Money (y)

Chang O.
March 21, 2016
nice hotel
friendly staff

Sarah M.
March 05, 2016

Van B.
February 24, 2016
Everything was excellent except the room cleacliness
The room was not cleaned properly, i can see the stain on the bathroom floor. Room has awful smell. However staff was nice & helpful. Facilities in the hotel was good, pool spa and everything you need is here