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Recent customer comments

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based on 1181 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 8.1

william G.
March 10, 2014
pleasant surroundings
great breakfast,beautifull surroundings and comfortable bedrooms
Relaxing but would have liked to communicate better with the staff when I had a problem.

Cindy H.
March 09, 2014
Great Breakfast, Close to Beach and quiet surroundings.
Very nice surroundings and close to the beach. Fantastic breakfast buffet spread. However, very expensive to book the tours and vehicles through the hotel.

Grahame E.
March 05, 2014
Amazing, relaxing and beautiful
Friendly staff, exceptional service, fantastic facilities
We had an amazing 10 days at the Nusa Dua Beach Hotel and Spa and will recommend this to anyone. It was our first time to Bali and are extremely happy that we chose this hotel for our accommodation. Will definately be staying there again.

Kenneth S.
March 03, 2014
Superb in all respects
Beautiful surroundings, Excellent staff attitude, Attentiveness to guest needs
I cannot speak too highly of the Nusa Dua Beach Hotel. The room was spacious and clean with a peaceful garden view. The staff were so very friendly, courteous and obliging. Nothing was too much for them. The surrounding gardens were a real sanctuary and made the walk along the beach an absolute delight. I would readily recommend this hotel and will definitely return in the future.

christine J.
February 22, 2014
2 days R&R
Breakfast, Balinese evening, close to airport
We only had 2 nights here after 5 nights in Seminyak first. We loved the privacy that Nusa Dua has being secure and within lush gardens. I emailed to say we were leaving the other place by 13.00pm and they had made sure our room was ready by 1.30pm and had been upgraded to a better one. Although they have started to renovate this 30 year old hotel with new taps and mattresses etc the tiling grout is grubby and the balcony wood raw and faded. One problem was that it had rained heavily the night before and when we went onto our balcony the chair cushions were completely sodden and not usable. I rang housekeeping but he just brought up a mop and was not able to replace the seating saying this happens all the time and unless they are taken inside then they always get wet. I suggested they had waterproof ones as I knew how wet Bali can get but he said they used to. I asked if there were not any dry ones in the hotel (which was obviously not full)he very reluctantly said he would look later. On our return from a walk he came out from no where smiling saying he has been ever so good to us and found 2 dry cusions. He hovered around asking us if we were happy with him and obviously wanted a tip but we don't give tips when the taxes and services are added on to your price at 21%. That was the only disappointment as the breakfasts are wonderful and the setting perfect.The room was a good size and beds comfortable. We had room service on the 2nd night and that was quick and nicely presented. Money changer in lobby good rates and no commission.We went to the Balinese show with dinner and that is very well catered for just fills up quickly. Some guests were unlucky. At $28 plus 15% the food alone was to die for. $7+ tax a glass of wine but that's the cost here in Perth anyway. We took a few videos of the lovely squirrels that climb and jump around the balconies. At the beaches in front we saw at least 3 separate weddings happening. Yes I would recommend this hotel.

February 18, 2014
Excellent staff, good ambience, comfortable room and good food
Thoroughly enjoyed the stay. Very attentive staff and very good ambience.

Asako O.
February 13, 2014
Balinese holiday
Gazebo, beach and restaurants
I enjoyed nice located beach and balinese cuisine with reasonable price.

Chris L.
February 13, 2014
Excellent Balinese style resort, great ammenities
Swimming pools were excellent for young children, rooms were clean/comfortable and well laid out, and Beach was great
From beginning to end we were thrilled with our stay at the Nusa Dua Beach Hotel - we hardly wanted to leave! We wanted a Balinese style hotel, not a modern western style hotel, and this delivered perfectly. The buffet breakfasts were good - especially the pastries. Tip: we went at about 10 am just before the buffet closed and then we only needed a light snack to make it to dinner. We ate dinner at the hotel a few times - would definitely recommend the restaurant where you could get a table on the beach overlooking the ocean. However we usually went to the "Bali Collection" Mall - a beautiful short (10 minute) walk away along the Beach path. There they had many restaurants to choose from - our favourite was "Mai-Mai" - great food at a much lower cost than the hotels and resorts. They had good shopping there too but for the best deals you should go outside the gated resort community and bargain hard - start at about 20% of their initial asking price and settle between 25 and 50%. Don't be naive and pay the first price believe their quality claims! Shopping was probably best here 30 years ago and now much of what you see is tourist cr@p, the rest is severely overpriced. We opted for the premier room and were not disappointed - great size and layout with many traditional wood carved features. Beds were comfortable, nice balcony and TV had good English selection. We highly recommend The Nusa Dua Beach hotel.

Tan H.
February 12, 2014
Great beach side hotel
Best 3 things: private beach, pool, great room.
Great stay, recommended for the private beach which was quiet and not crowded with tourists. Beach is clean as well. The room was quite spacious too. Free wifi is only available in the lobby, which was surprising considering that this is a luxury hotel. The hotel provides free transport to around the Nusa Dua compound, and Bali Point - a central area with some restaurants and shops. But the quality of the restaurants were not fantastic and were quite pricey. Best to arrange your own transport/find a local driver to pick you up from the hotel as the hotel's taxi service is qte expensive.

Tony C.
February 10, 2014
relaxing on the beach
food, beach, pool
very relaxing on the beach which was kept very clean, all meals were lovely and staff were friendly.