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Recent customer comments

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based on 1163 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.6
  • Location 8.7
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 8.1

10 riyad A.
Saudi Arabia
January 25, 2013
nice and quite
very clean and good food
conveniently located just five minutes from the center of entertainment, direct access to the beach, which is located in the lagoon and there are no big waves, swim, beautiful stylish hotel in the Indonesian style, helpful and attentive persoonal, delicious food, especially the Japanese restaurant, nice clean rooms, a Russian channels. I liked very much, it is recommended .

8.7 Peter R.
United Kingdom
January 25, 2013
Great hotel set in beautiful beach location
Great service and excellent food.
It was a real treat to stay here. It was exactly what I expected find in Bali and enjoyed my stay here lazing on the superb beach. It's well layed out and although quit a large hotel in have spacious indoor area that were wonderfully decorated and calm. The garden were attractive and well looked after. We had a large sea facing room with an amazing view. The service was excellent and all the staff were attentive and friendly.

7.7 arun J.
January 22, 2013
great location n spa
spa n location
the location of hotel is very nice in Nusa Dua,rooms facing to sea , the view n access is very good direct ot sea n pool side,no wifi work in room, only at lobby or some extended places it works,

7.7 Wita T.
January 21, 2013
Beach is the best!
Great beach right in front of the hotel.
Customer service is excellent with great beach. Hotel is kinda old though the bathroom seems to be newly renovated.

7.3 JAMES Z.
January 15, 2013
Beautiful big hotel.
Beach front
this is an old 5 stars hotel with well maintained facilities. i arrived early at 12.30 pm to check in and i was very please with the hotel staff which process the administration of my booking very quickly and was friendly and kind enough to up grade the room. this hotel is very big with many sport facilities. i especially like the lap pool and the beach front. however the one thing that i was disappointed was that there was no free wifi in the hotel room, only at the lobby. the welcome drink at the bar was really nice and breakfeast was good with many choices.

9.3 Anna K.
January 14, 2013
Excellent Balinese style hotel in manicured area
Hotel Balinese style, dining areas, relaxed atmosphere, excellent service
We have stayed 10 days in Bali in well manicured Nusa Dua area of the island. If you want relaxed 5 star holidays - this is the area to be, otherwise choose another area of Bali to have some fun and variety of places to go out. The hotel is in very good condition, staff is friendly, excellent breakfast area, we also have enjoyed spa facilities.

8.3 Vineet B.
January 14, 2013
Good place to have fun.... esp for family
Nice beach, variety of restaurants, convenient location
We stayed in the resort for only 3 days ... but we had a lot of fun ... facilities like beach, pools, spa, restaurants, lounge etc were awesome .... We stayed in room 4007 ... there was some construction going on so the beach view was obstructed from our room ... but we hardly used to stay in the room ... shopping nearby is expensive ... better to buy from Kuta.

8 Tan T.
January 14, 2013
Nice and clean hotel for leisure and business stay
nearby to Westin hotel and conference area. clean room and breakfast with various choice..
tight security, easy access to Nusa Dua shopping mall. clean room, with nice breakfast, wifi available at lobby.

January 13, 2013
Nice place, nice staffs, nice stay!
Love the rooms, pools, beach and the friendly staffs.
The staffs are very friendly & helpful. Check-in was speedy! No hassle and no long wait. Request for room to be near the pool was granted. Room is just nice for the size. Had a nice BBQ Korean lunch at one of the restaurant. Waiter was very helpful and knowledgeable. Love the pools and the beach. Had a nice massage at the beach. The shuttle to the Bali Collection was convenient though crowded at all times. Maintainence of hotel is superb though it's an old hotel. Had a nice walk along the beach till the end of the beach. The "water blow" was a good experience! Nice scenery! Two thumbs up!!!! Will definitely return to this hotel in the future.

10 Sarah T.
January 13, 2013
Very nice hotel
The beach and the pools
We loved this hotel, wish we had more time and stayed longer. We loved the beach and the many swimming pools. The food tasted excellent. The staff were very professional. Overall, we had a satisfying expeience. We'd definitely return to this hotel.