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Recent customer comments

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based on 1172 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 8.1

January 15, 2013
Beautiful big hotel.
Beach front
this is an old 5 stars hotel with well maintained facilities. i arrived early at 12.30 pm to check in and i was very please with the hotel staff which process the administration of my booking very quickly and was friendly and kind enough to up grade the room. this hotel is very big with many sport facilities. i especially like the lap pool and the beach front. however the one thing that i was disappointed was that there was no free wifi in the hotel room, only at the lobby. the welcome drink at the bar was really nice and breakfeast was good with many choices.

Anna K.
January 14, 2013
Excellent Balinese style hotel in manicured area
Hotel Balinese style, dining areas, relaxed atmosphere, excellent service
We have stayed 10 days in Bali in well manicured Nusa Dua area of the island. If you want relaxed 5 star holidays - this is the area to be, otherwise choose another area of Bali to have some fun and variety of places to go out. The hotel is in very good condition, staff is friendly, excellent breakfast area, we also have enjoyed spa facilities.

Vineet B.
January 14, 2013
Good place to have fun.... esp for family
Nice beach, variety of restaurants, convenient location
We stayed in the resort for only 3 days ... but we had a lot of fun ... facilities like beach, pools, spa, restaurants, lounge etc were awesome .... We stayed in room 4007 ... there was some construction going on so the beach view was obstructed from our room ... but we hardly used to stay in the room ... shopping nearby is expensive ... better to buy from Kuta.

Tan T.
January 14, 2013
Nice and clean hotel for leisure and business stay
nearby to Westin hotel and conference area. clean room and breakfast with various choice..
tight security, easy access to Nusa Dua shopping mall. clean room, with nice breakfast, wifi available at lobby.

January 13, 2013
Nice place, nice staffs, nice stay!
Love the rooms, pools, beach and the friendly staffs.
The staffs are very friendly & helpful. Check-in was speedy! No hassle and no long wait. Request for room to be near the pool was granted. Room is just nice for the size. Had a nice BBQ Korean lunch at one of the restaurant. Waiter was very helpful and knowledgeable. Love the pools and the beach. Had a nice massage at the beach. The shuttle to the Bali Collection was convenient though crowded at all times. Maintainence of hotel is superb though it's an old hotel. Had a nice walk along the beach till the end of the beach. The "water blow" was a good experience! Nice scenery! Two thumbs up!!!! Will definitely return to this hotel in the future.

Sarah T.
January 13, 2013
Very nice hotel
The beach and the pools
We loved this hotel, wish we had more time and stayed longer. We loved the beach and the many swimming pools. The food tasted excellent. The staff were very professional. Overall, we had a satisfying expeience. We'd definitely return to this hotel.

Edo I.
January 12, 2013
Lovely Hotel and Great Service
nice view of sea and food for breakfast
I really enjoy my stay there. This hotel has a nice view of sea and have a delicious food for breakfast. Also I thanks to one of hotel employee name Noviyani that always play with my children, and always give service with big smile.She also showing around hotel and explain all about the hotel facility.

Ping C.
January 12, 2013
nice hotel with private beach
private beach, great service
generally, we had a good time over there. the private beach is a plus if you want to lounge on the beach for a whole day without being disturbed by other tourists. the room is big but the air inside is very humid. water can easily condense on the floor and bed. not sure if this is common for rooms by the beach.

January 12, 2013
bad service ever! food's disgusting!
i cant believe in that's kind hotel cost over 100USD!!!! everything in room was charged..Wifi's so slow and you have to pay in room. anyway i called room service to room cleaning and they didnt even changed my towel !!!!!!

Cian D.
January 11, 2013
Allways high standard
Pool, gardens, food, service
We've stayed at the nusa dua beach hotel a few times now and it's always excellent. Great gardens pools and beach. Comfortable rooms and the breakfast is one of the best hotel breakfasts we've had. Food is great and the spa is relaxing