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Recent customer comments

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Excellent



based on 1164 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 8.1

10 Liliana M.
Mexico
November 16, 2012
Great hotel, very nice beach
Beach is the cleanest in Bali
We loved the beach, the hotel, the restaurants. The service is great. We really have no complains, we had a great time!

8.7 Sheelagh G.
Ireland
November 16, 2012
Lovely formalnhotel
Location services beach
enjoyed stay...found the constant attention of staff a bit annoying...always seemed to be someone in my room doing something when i wanted to access it...staff v friendly overalls..superb location for honeymooners or travellers who just want to chill

7.3 Denis R.
United Kingdom
November 13, 2012
Great hotel for the location, price and facilities
Great facilities and friendly staff
Room slightly small but hotel very well kept, with friendly staff and good facilities and f&b. All in all very good especially for the price. Would recommend for a large tourist hotel for a family holiday by the beach.

7.7 mira P.
Indonesia
November 12, 2012
Pleasant and quaint
Private beach
nice beach, same stretch as melia, westin and laguna but it's at the furthest end so you need to walk quite a distance to the bay and bali collection. room is ok though no bath tub - shower was broken but the technicians managed to fix it. water pressure for the shower ain't that great. good buffet breakfast. . i had a really good deal with agoda though unfortunately i can't accumulate my frequent flyer miles from this stay because i had a good rate.

8.3 Guy L.
United Kingdom
November 11, 2012
Simply the best...
5 star hotel with one of the best breakfasts in the business
This is the third visit to this hotel in 23 years and it hasn't changed at all. The design of the hotels and grounds is exceptinal and has lost none of its mystique over the decades. This is 5-star living as it should be. The breakfasts are exceptions with a huge range of choices but in a setting that is just set to start your day perfectly. It just doesn't get better than this. However, there is room for improvement: The room this time was a family room, very spartan decor and with the galley bathroom at the foot of the bed - that is a absolute zero in design terms. The beach barbecue was lack-lustre and sub-standard (good salad but the food was over-cooked, hanging around too long and had very meagre variety). This hotel should be doing a lot better (perhaps an off-peak slip?). Small design feature: telecom transmitters in the classic tower - why not put them behind bamboo/cloth? We dont need to see them. But it will take a lot more than these minor items to put me off one of my favourite global hotels.

10 Rezaul C.
Bangladesh
November 11, 2012
Good location
Beach
Very conviniently located. Sea beach is excellent, restaurent, bar, swiming pool, fantastic

10 Rezaul C.
Bangladesh
November 11, 2012
Good location
Sea beach
Very conviniently located. Sea beach is excellent, restaurent, bar, swiming pool, fantastic

10 Rezaul C.
Bangladesh
November 11, 2012
Great location
Sea beach
Very conviniently located. Sea beach is excellent, restaurent, bar, swiming pool, fantastic

8.7 Taroh M.
Japan
November 09, 2012
Great hotel but not such an interesting location
The bar counter in the swimming pool
An excellent dulux hotel with all facilities you would want. Although if you like strolling around to feel the local culture, it would not be your choice. You would have to take a cab to go downtown. The beach is fine with fine sand and clear water. Recommended for people who intend for a long stay.

7.7 Lok F.
Hong Kong
November 08, 2012
Lovely Hotel
Best Price
The offer of this hotel was good. I just spent less than for one night. The staff is nice. We've a welcome drink when we arrived. Good breakfast, Nice Environment which near the beach, Excellent decoration, Good Customer services. The room is tidy and modern. We love the hotel environment.