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Recent customer comments

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based on 1164 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 8.1

8.7 gabriella B.
United Kingdom
September 22, 2012
Excellent hotel, premium resort in complex
Having Balinese dancers, good pool, great restaurants
This hotel was fantastic. Great service, great restaurants, excellent pool area. I enjoyed my stay here very much. The spa was beautiful and have good service. The only downside was that there was no free wifi in the rooms, which would be expected for a 5* star resort. The Internet on offer is ridiculously overpriced. Free wifi is only available in the lobby. Additionally the taxi service at the hotel is also overpriced and as it's quite a long walk to where the Balinese people live (I.e outside the resort) it is more difficult to pick up a cheap driver for the day. The nusa dua resort is for sun, sand. It is not so much for soaking up Balinese culture as it made for tourists and is quite culturally isolating.

9.7 Darmawan H.
September 22, 2012
Lovely beach hotel
Very quiet Hotel
The location in Nusa Dua makes this hotel a little queit from crowded, but i love it, cause come with my GF, for honeymoon, this hotel so recommended

9.7 Fu L.
September 22, 2012
North of Nusa Dua area, great seasides and beach view. Playing in the near sea or the swimming pool both bring us unforgettable fun and joy. Share sea view and beach with Westin and Lagona hotels,which means share view with them two. : ) besides the view, the delux room for us is fabulous. Bright sunshine, birds sing in the morning and also the squirrels to visit our balcony for bread... Great harmony of nature and morden, my loved style of wood and carving used in room deco, but perfectly matched with comfortable feel. Rich and various breakfast, full filled with smilling staff and hospitality.

9.7 Natasha G.
September 20, 2012
Great Location, Great Service, Definite 5 star!
Love the palace club benefits, it was worth it, good spread of food, for breakfast,tea and cocktail evening drinks.
i had a fantastic time at this hotel. i must truly say it's the best hotel i've stayed in so far. the ambience and staff were very good. friendly and helpful. great beach and good pool facilities. nearby water activities. lots of good restaurants to choose from when you walk down the stretch of hotels at this beach. good location for a beach wedding.

South Korea
September 19, 2012
Very Convenient location
Right in front of beach!
Nice staff, location, service, facility. If you take only 10 steps out of your hotel, there is a nice beach out there. amazing! Cost performance is very good.

September 18, 2012
Great beach with hospitable staff
Friendly and hospitable resort staff. Beautiful room with a lovely balcony. Pretty beach.
Helpful & friendly staff at the check-in desk. The escort that brought us to our rooms was also polite and all smiles. Stayed during the September period which was cooling when the balcony door is opened. Great service from attentive service staff while dining at the beach side restaurant.Also the beach was clean and had a great view of the full moon while having dinner.

United Kingdom
September 14, 2012
Nice hotel, great ambience
Location, tranqulity
a very nice hotel,secluded, but close to restaurants and only 25 minutes away from kuta.

10 Pierre H.
September 13, 2012
just book it!
supernice! pro staff! excellent hotel!
Just book it if you gets a good deal. For best experience choose the Palace Club rooms. That will make you feel like a king. Afternoon Tea, Cocktails included every evening. Breakfast from a menu. Butlers, and staff just there for you. Four resturants inside the hotel. Not very far from Kuta beach for those who want to see that, shopping and eating. Negs: Taxi little more expensive from the hotel. Beach is so so. It is no problem to take a swim, but it is very shallow a long way out. BUT really nice, not so many people and really near the swimming pool at the hotel.

September 11, 2012
Great high class hotel
Great view
this is a very high class hotel offering great views. traveler can spend whole day in the hotel to enjoy the sea view and other hotel equips.

10 Lifeng Q.
September 10, 2012
good hotel
resonable size hotel with good service and facility
I acually moved to Beach hotel from Melia Bali, Beach hotel gave me better feeling compared to Melia Bali in service and facility.