arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 376 reviews

Recent customer comments

Filter by traveler type
Very good

based on 376 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 8.3
  • Room Comfort/Standard 7.6
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.0

xixi L.
January 16, 2016
very smart choice!
location, service, conditions
very nice place, 5mins walking distance to the beach, and close to convenient store, and 10mins walk to restaurants area. beautiful garden and pool, comfortable room and nice view balcony, we've stayed there for 4 nights, love it, will definitely come back if travel to Sanur in the future.

Barry C.
January 09, 2016
Stay at Puri Kelapa Gardens
1/ Location 2/ Ambience, garden surroundings 3/Staff friendliness
Most enjoyable. Room clean and well serviced, however starting to show it's age.

David E.
December 16, 2015
Great atmophere
Garden, staff, location
very good

Tim D.
December 03, 2015
Overrated,Better choices
The Kelapa is overrated. The property and buildings are really old and feel need a big renovation.The staff are uninterested. The room we stayed in would have suited us if we were 20 year old backpackers,not a family with small children.The air conditioning was poor,no place to store valuables,TV didn't work and the bathroom and shower while reasonably clean are terribly outdated. The pool is the most uninspiring I have ever been in. If you are taking a fast boat to an outer island one night here would be more than enough we couldn't get out fast enough.Travellers who love this place and keep coming back have proberbly not stayed anywhere else before,for the price you can do so much better.

Natalie E.
November 13, 2015
queit and relaxing
gardens and tranquility
didn't like it at all. didn't feel comfortable there

Monica W.
November 12, 2015
Location Pool
We stayed in a cottage room which had no windows and ventilation! Had to have the aircon on at all times! The bathroom was unpleasant with no ventilation and very dated in its facilities. Not recommended.

Robert S.
September 13, 2015
Puri kelpa
Pool , comfortable bed nice breakfast
Quite good

John C.
United Kingdom
September 06, 2015
Hidden oasis
Gardens staff

Malou D.
August 29, 2015
Ambiance, staff, quiet
It was great. The place looks real Indonesian with a beautiful garden, nice pool and great staff. We stayed in the standard room and in the cottage. I prefer the standard room- better beds, bigger rooms. But both were great and luxurious!

Lynda L.
United Kingdom
August 16, 2015
large family group with young children.
great location. caring friendly staff. clean comfortable rooms.
We were a large family group, 16 in total ,all our needs were met, we were made very welcome by friendly considerate staff. The breakfast was very good as was the lunchtime menu, enjoyed by the pool. A great location handy for the beach shops and restaurants.The grounds were stunning a very relaxing and pleasant way to begin our stay in Bali. The pool was great much enjoyed by the children and adults. A great stay thank you.